- 78 Beishan Road, 310007 Hangzhou,
China - 
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Gallery The Silk Lakehouse, Shangri-La Hangzhou: See us up close!
Highlights
Stylish bar and lounge- Parking directly at the property
Daily room cleaning service
Air-conditioned public areas and rooms
Sun-filled terrace
24/7 front desk support
Stylish bar and loungeParking directly at the propertyDaily room cleaning serviceAir-conditioned public areas and roomsSun-filled terrace24/7 front desk supportGuest rooms at the hotel come with air conditioning, a seating area, a TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. The Silk Lakehouse, Shangri-La Hangzhou offers certain rooms with lake views, and each room is equipped with a kettle. All guest rooms in the accommodation are equipped with a coffee machine and an iPad.
Guests at The Silk Lakehouse, Shangri-La Hangzhou can enjoy a buffet breakfast.
The area is popular for hiking, and car hire is available at the hotel.
Xixi Wetland is 6.6 km from The Silk Lakehouse, Shangri-La Hangzhou, while Wushan Square is 7.2 km away. Hangzhou Xiaoshan International Airport is 33 km from the property.
Striving to ensure your utmost comfort, we offer daily cleaning services to maintain a spotless and inviting environment. Access to fresh fruits is assured, presenting a perfect way to begin your day with health advantages. Simplify your pressing process with our efficient iron. Our rooms come with outlets next to the bed, making it easy to charge your electronics. Savor the comfort of not paying for parking when you book with us. Access complimentary WiFi throughout the property for seamless online activity. Discover our options for unparalleled comfort and spaciousness. Secure your room reservation via our straightforward booking tool, equipped with extensive property details, image galleries, interactive guides, and testimonials from visitors to improve your grasp of our amenities.
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Rooms at The Silk Lakehouse, Shangri-La Hangzhou
West Lake Suite
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- sofa bed,
- ironing facilities (iron and ironing board),
- baby cot/crib,
- interconnecting rooms available,
- safe deposit box,
- cleaning supplies (e.g., for kitchenette),
- iron,
- clothes rack,
- seating area,
- sofa,
- air conditioning,
- wardrobe/closet,
- bedside socket,
- waste bin,
- feather pillow,
- soundproofed rooms,
- carpeted floor,
- heating
- bathtub,
- complimentary toiletries,
- shower cap,
- additional toilet,
- hairdryer,
- body soap,
- private bathroom,
- toilet paper,
- conditioner,
- shower,
- bathrobe,
- shampoo,
- toothbrush,
- toilet,
- slippers
- ipad (in room),
- television (tv),
- cable tv channels,
- telephone,
- laptop-sized safe,
- satellite tv channels,
- pay-per-view channels
- electric kettle,
- tea and coffee making facilities,
- bottled water,
- coffee machine,
- fruit basket (charges may apply),
- minibar
- wake-up call/alarm clock,
- alarm clock,
- wake-up service,
- bed linen,
- towels,
- lockers (in shared rooms/hostels),
- key card access
- lake view,
- view
- upper floors accessible by lift (to room),
- adapted bathtub,
- ground floor unit,
- lift access (to room)
- fire extinguisher (in room/apartment),
- smoke detector
- air purifier
- hand sanitiser (in room)
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room offers a TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit provides 2 beds.
Room size:
West Lake Suite - 85 m2
Bedroom 1 – Single bed
Max persons: 4 
Amenities at The Silk Lakehouse, Shangri-La Hangzhou
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
hiking trails accessible, guided bike tours, local culture tours or classes
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, café/snack bar, children's meals, fresh fruit selection
Pools, spa & wellness
gym/fitness studio, heated indoor pool, year-round indoor pool, scenic view pool, temperature-controlled/heated pool, sunbeds and beach chairs, fitness activities, guided yoga sessions, group fitness workouts, changing rooms for fitness/spa, main swimming pool, general swimming pool access
Transport & getting around
on-site car rental, secure parking garage
Reception & guest support
24/7 front desk, quick check-in/check-out, currency exchange service, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, secure lockers, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, rooftop sun deck
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, noise-reducing/soundproofed rooms, in-room heating, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property provides free on-site parking, including both private parking and a parking garage.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 0 to 11 years old stay free of charge using extra bed. Children from 12 years old pay 583.00 CNY per night using extra bed. Children from 0 to 1 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationPlease inform in advance of your expected arrival time. At The Silk Lakehouse, Shangri-La Hangzhou, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Location and nearby attractions
Photo gallery
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