Score from 826 reviews
- 123 Metcalfe Street, K1P 5L9 Ottawa,
Canada - 
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Highlights
Guest parking available
Entirely smoke-free property
Pets are welcome
Air-conditioned public areas and rooms
Daily room cleaning service
On-site restaurant
Guest parking availableEntirely smoke-free propertyPets are welcomeAir-conditioned public areas and roomsDaily room cleaning serviceOn-site restaurantGuests who book a "Breakfast Included" rate will receive 2 complimentary breakfast vouchers per night. Additional breakfast vouchers can be purchased from the hotel.
Guests under the age of 19 are only allowed to check in with a parent or official guardian.At The Metcalfe by Gray Collection, guests must present a valid photo ID and credit card upon check-in. Kindly note that at The Metcalfe by Gray Collection, all special requests are subject to availability and may incur additional charges.
Parking at The Metcalfe by Gray Collection is subject to availability due to limited spaces.
Please inform in advance of your expected arrival time. At The Metcalfe by Gray Collection, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At The Metcalfe by Gray Collection, guests under 18 may only check in if accompanied by a parent or legal guardian.
Corner Suite Description, photos, price, amenities
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- air conditioning,
- baby cot/crib,
- work desk,
- ironing facilities (iron and ironing board)
- bathrobe,
- private bathroom,
- complimentary toiletries,
- hairdryer
- television (tv),
- radio
- minibar
Called the Metcalfe Suite, this air-conditioned unit includes free WiFi and a flat-screen TV with cable channels. The bathroom contains complimentary toiletries. The Corner Suite is known as the "Karsh Suite" (not Metcalfe Suite).
Room size:
Corner Suite - 50 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 4 
Superior Two Queen Description, photos, price, amenities
- work desk,
- ironing facilities (iron and ironing board),
- air conditioning,
- baby cot/crib
- hairdryer,
- bathrobe,
- complimentary toiletries
- radio,
- television (tv)
- minibar
This air-conditioned room includes free WiFi and a flat-screen TV with cable channels. The bathroom contains complimentary toiletries.
Room size:
Superior Two Queen - 24 m2
Bedroom 1 – Large bed (King size)
Max persons: 4
Executive King Description, photos, price, amenities
- baby cot/crib,
- ironing facilities (iron and ironing board),
- work desk,
- air conditioning
- bathrobe,
- complimentary toiletries,
- hairdryer
- television (tv),
- radio
- minibar
This air-conditioned room is a spacious, corner unit. It includes free WiFi and a flat-screen TV with cable channels. The bathroom contains complimentary toiletries.
Room size:
Executive King - 29 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Superior King Description, photos, price, amenities
- baby cot/crib,
- work desk,
- air conditioning,
- ironing facilities (iron and ironing board)
- hairdryer,
- bathrobe,
- complimentary toiletries
- radio,
- television (tv)
- minibar
This air-conditioned room includes free WiFi and a flat-screen TV with cable channels. The bathroom contains complimentary toiletries.
Room size:
Superior King - 23 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Classic King Description, photos, price, amenities
- work desk,
- ironing facilities (iron and ironing board),
- baby cot/crib,
- air conditioning
- complimentary toiletries,
- bathrobe,
- hairdryer
- radio,
- television (tv)
- minibar
This air-conditioned room includes free WiFi and a flat-screen TV with cable channels. The bathroom contains complimentary toiletries.
Room size:
Classic King - 22 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Classic Queen Description, photos, price, amenities
- ironing facilities (iron and ironing board),
- baby cot/crib,
- air conditioning,
- work desk
- complimentary toiletries,
- hairdryer,
- bathrobe
- radio,
- television (tv)
- tea and coffee making facilities,
- minibar
This air-conditioned room includes free WiFi and a flat-screen TV with cable channels. The bathroom contains complimentary toiletries.
Room size:
Classic Queen - 15 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Atrium King Description, photos, price, amenities
- ironing facilities (iron and ironing board),
- baby cot/crib,
- air conditioning,
- work desk
- hairdryer,
- bathrobe,
- complimentary toiletries
- radio,
- television (tv)
- minibar,
- tea and coffee making facilities
The double room offers air conditioning, a minibar, a tea and coffee maker and a TV. The unit is equipped with 1 bed.
Room size:
Atrium King - 22 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Deluxe King Description, photos, price, amenities
- ironing facilities (iron and ironing board),
- work desk,
- baby cot/crib,
- air conditioning
- complimentary toiletries,
- hairdryer,
- bathrobe
- television (tv),
- radio
- minibar
This double room has air conditioning, a minibar and a TV. The unit is equipped with 1 bed.
Room size:
Deluxe King - 51 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Junior Suite Description, photos, price, amenities
- baby cot/crib,
- air conditioning,
- work desk,
- ironing facilities (iron and ironing board)
- bathrobe,
- hairdryer,
- complimentary toiletries
- radio,
- television (tv)
- minibar
This suite features air conditioning, a minibar and a TV. The unit provides 1 bed.
Room size:
Junior Suite - 42 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 5
Choose your ideal room at The Metcalfe by Gray Collection
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Corner Suite
- Superior Two Queen
- Executive King
- Superior King
- Classic King
- Classic Queen
- Atrium King
- Deluxe King
- Junior Suite
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, pets are welcome, private parking area, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, selection of wine/champagne
Pools, spa & wellness
gym/fitness studio
Transport & getting around
secure parking garage, disabled-access parking
Reception & guest support
24/7 front desk, quick check-in/check-out, valet parking service, baggage hold, guest concierge services, invoices available
Shared spaces for guests
guest lounge / tv room
Family & entertainment
selection of board games/puzzles
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, in-room heating, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, comfortable pet bed, convenient pet bowls, standard key entry, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
A private parking area is provided, including a parking garage and accessible parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 16:00 hours
Check-outUntil 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are permitted, with the possibility of an additional fee.
Languages spoken
Contact methodsMap
Photo gallery
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