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Map - The Ballantyne, a Luxury Collection Hotel, Charlotte - GPS: 35.057659, -80.846336
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The Ballantyne, a Luxury Collection Hotel, Charlotte, Charlotte

★★★★★

Accommodation Charlotte, reservation, rooms, prices, reviews, gallery, location, contact

  • 10000 Ballantyne Commons Parkway, NC 28277 Charlotte, United States - View on map
9.1 /10
Superb
Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type: Resort
See availability
The Ballantyne, a Luxury Collection Hotel, Charlotte, is situated in the picturesque Ballantyne Community of Charlotte, North Carolina. It features a spa and resort-style swimming pools, providing a relaxing atmosphere for visitors. Nearby, SouthPark Mall, known for its upscale shopping options, is located 13.5 km from the hotel. For those interested in outdoor activities, the U.S. National Whitewater Center, where rafting and kayaking are available, is a 25-minute drive away.

Each room at The Ballantyne includes a flat-screen TV, a desk, a minibar, and luxurious bedding. The spacious accommodations boast large windows and ceilings that reach ten feet high. The marble-tiled bathrooms are equipped with a bathrobe, slippers, and high-end bath products.

Dining options include room service, afternoon tea, and the Gallery Restaurant, which serves cuisine inspired by local flavors. Guests can unwind in the indoor pool, visit the salon, or enjoy the sun terrace. Additionally, a fitness center and walking trails are accessible for those looking to stay active.

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Rooms at The Ballantyne, a Luxury Collection Hotel, Charlotte

1 Bedroom Junior Suite, 1 King

Room standards
  • feather pillow,
  • seating area,
  • waste bin,
  • heating,
  • non-feather pillow (synthetic),
  • sofa,
  • safe deposit box,
  • interconnecting rooms available,
  • hypoallergenic pillow,
  • baby cot/crib,
  • air conditioning,
  • clothes rack,
  • carpeted floor,
  • tile/marble flooring,
  • iron,
  • work desk,
  • bedside socket,
  • wardrobe/closet
Sanitary facilities
  • bathrobe,
  • complimentary toiletries,
  • slippers,
  • conditioner,
  • shampoo,
  • toilet,
  • hairdryer,
  • toilet paper,
  • shower,
  • shower cap,
  • private bathroom,
  • body soap,
  • bathtub or shower,
  • bathtub
Property technology & media
  • television (tv),
  • flat-screen tv,
  • cable tv channels,
  • radio,
  • streaming services (e.g., netflix),
  • pay-per-view channels,
  • telephone,
  • laptop-sized safe
Dining & bars
  • coffee machine,
  • bottled water,
  • minibar,
  • tea and coffee making facilities
Paid extra services
  • alarm clock,
  • key card access,
  • wake-up service,
  • towels,
  • bed linen,
  • wake-up call/alarm clock
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • walk-in shower (no step),
  • entire unit wheelchair accessible,
  • lift access (to room)
Property safety & security
  • smoke detector,
  • carbon monoxide detector
Social distancing guidelines
  • individually controlled air conditioning for room
Special services & concierge
  • free gym access (depending on room type),
  • dedicated concierge services (for executive guests)

This king room, has a separate living room, spacious marble bath, minibar and an executive desk with additional seating.

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Amenities at The Ballantyne, a Luxury Collection Hotel, Charlotte

General property information General property information

parking available, complimentary parking, on-site parking

On-site activities & leisure On-site activities & leisure

access to tennis court, fishing opportunities, canoeing trips, hiking trails accessible, cycling routes, bowling alley access, horseback riding, pop-up art exhibitions, live stand-up comedy, special themed dinners, on-site cooking classes, live music and performances, live sports broadcasts

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, in-room dining service, hotel bar, breakfast served in room, special dietary menus (on request), beverage vending machine, children's meals, selection of wine/champagne, fresh fruit selection

Pools, spa & wellness Pools, spa & wellness

sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, heated indoor pool, outdoor swimming pool, seasonal outdoor pool, year-round indoor pool, scenic view pool, poolside bar service, sunbeds and beach chairs, pool safety fence, salon & beauty treatments, rejuvenating facial treatments, professional waxing services, expert make-up application, nourishing hair treatments, manicure services, pedicure services, professional hair cutting, expert hair colouring, professional hair styling, revitalising body treatments, exfoliating body scrub, detoxifying body wrap, full spa amenities, relaxing steam room, spa relaxation lounge, soothing foot bath, curated spa/wellness packages, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, romantic couples massage, invigorating head massage, soothing hand massage, comprehensive full body massage, automated massage chair, fitness activities, changing rooms for fitness/spa, main swimming pool, general swimming pool access

Transport & getting around Transport & getting around

complimentary shuttle service, disabled-access parking, general shuttle transport

Reception & guest support Reception & guest support

24/7 front desk, quick check-in/check-out, valet parking service, on-site atm, guest concierge services, secure lockers, invoices available

Shared spaces for guests Shared spaces for guests

outdoor terrace area, rooftop sun deck, patio/outdoor seating, designated picnic spot

Family & entertainment Family & entertainment

outdoor children's play area, selection of board games/puzzles, children's outdoor recreation equipment

Cleanliness & housekeeping Cleanliness & housekeeping

professional dry cleaning, efficient ironing service, regular daily housekeeping

Business & conference facilities Business & conference facilities

conference and banquet facilities, fax and photocopying services

On-site shops & services On-site shops & services

on-site barber/beauty salon

Other property amenities Other property amenities

smoke-free rooms, accessible guest facilities, elevator access, in-room heating, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, restroom with support rails, raised toilet seat, lowered wash basin, braille signage, tactile guidance signs, audio assistance cues, standard key entry, secure key card entry

Property safety & security Property safety & security

in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, access to qualified healthcare professionals

Social distancing guidelines Social distancing guidelines

seamless contactless check-in/check-out process, secure cashless payment methods accepted, convenient mobile app for room service orders

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries

Internet access

Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.

Guest parking

Complimentary guest parking! Free on-site parking is available, including facilities for accessible parking.

Check-in, check-out, and payment policies

Check-in

From 16:00 hours

Check-out

Until 12:00 hours

Children and extra beds

Children from 0 years old pay 35.00 USD per night using extra bed. Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 21 years old to check in. We welcome children of all ages.

Pets

Pets are not permitted.

Languages spoken
   
Contact methods
☎ telephone
@ E-mail
Important information
At The Ballantyne, a Luxury Collection Hotel, Charlotte, guests must present a valid photo ID and credit card upon check-in. Kindly note that at The Ballantyne, a Luxury Collection Hotel, Charlotte, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At The Ballantyne, a Luxury Collection Hotel, Charlotte, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.

Location and nearby attractions

 

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Frequently Asked Questions (FAQ)

Check-in starts at 16:00 and check-out is by 12:00.
Social distancing and disinfection are enforced. Details on our website.
Use the GPS coordinates: 35.2271, -80.843102 to reach the destination.
We offer various accommodation options depending on availability. Please check our website for more details.

  • 1 Bedroom Junior Suite, 1 King
Yes, the property is often chosen by families.
Yes, our property offers an ironing service.
Yes, we have a playground for our younger guests.
Yes, our salon offers professional hair colouring services.
Yes, a relaxing head massage is one of our available treatments.
Yes, our property provides audio cues to help with orientation.

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