Very good
8.4 /10

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Map - Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace - GPS: 30.245454, 120.162429
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Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace, Hangzhou

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Accommodation Hangzhou, reservation, rooms, prices, reviews, gallery, location, contact

  • 333 Westlake Avenue, 310002 Hangzhou, China - View on map
8.4 /10
Very good
Free parking on site
Property type: Hotel
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Nestled by the stunning West Lake, Sofitel Hangzhou Westlake boasts modern rooms that offer breathtaking views. With an indoor pool, a soothing spa center, and two fantastic restaurants, it’s hard not to feel pampered here. Plus, enjoy free WiFi throughout your stay!

Only a 10-minute stroll from Longxiangqiao Subway Station, this hotel is super convenient. If you’re looking to explore, it's just a quick drive - 10 minutes to the Zhejiang Art Museum, 15 minutes to Wulin Square, and 25 minutes to East Hangzhou Railway Station. And if you’re flying in, Hangzhou Xiaoshan International Airport is only a 40-minute drive away.

Rooms at Sofitel Hangzhou Westlake are tastefully decorated with elegant furniture and floor-to-ceiling windows that let the sunshine in. You’ll find flat-screen TVs and tea/coffee making facilities in every room, and the luxurious marble bathrooms come with rainshowers for that spa-like experience.

Need to get some work done? No problem! The hotel has meeting facilities, a business center, and currency exchange. Other handy amenities include room service, luggage storage, and safety deposit boxes.

When it comes to dining, you’re in for a treat! The all-day dining restaurant offers a delightful mix of French and Chinese dishes, while the Chinese restaurant specializes in authentic Hangzhou cuisine. Don’t forget to check out Le Bar for some refreshing drinks. And if you want to soak in those beautiful West Lake views, the rooftop Sky Garden is the place to be.

Plus, Sofitel Hangzhou Westlake is making strides in sustainability by reducing reliance on single-use plastics in their toiletries.

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Rooms at Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace

Luxury Queen Room

Room standards
  • sofa,
  • tile/marble flooring,
  • clothes rack,
  • travel adapter,
  • work desk,
  • mosquito net,
  • air conditioning,
  • hot tub (in room),
  • baby cot/crib,
  • wardrobe/closet,
  • iron,
  • trouser press,
  • safe deposit box,
  • rollaway bed (extra bed),
  • pajamas,
  • seating area,
  • feather pillow,
  • carpeted floor,
  • ironing facilities (iron and ironing board),
  • non-feather pillow (synthetic),
  • bedside socket,
  • waste bin
Sanitary facilities
  • private bathroom,
  • toilet paper,
  • bathtub,
  • bathtub or shower,
  • slippers,
  • body soap,
  • conditioner,
  • bathrobe,
  • shower cap,
  • hairdryer,
  • complimentary toiletries,
  • toothbrush,
  • shower,
  • toilet,
  • shampoo
Property technology & media
  • flat-screen tv,
  • telephone,
  • cable tv channels,
  • pay-per-view channels,
  • television (tv),
  • satellite tv channels
Dining & bars
  • electric kettle,
  • wine glasses,
  • bottled water,
  • dining table,
  • minibar
Paid extra services
  • key card access,
  • towels,
  • alarm clock,
  • bed linen,
  • wake-up service,
  • wake-up call/alarm clock
Accessibility for disabled guests
  • raised toilet,
  • lift access (to room),
  • adapted bathtub,
  • walk-in shower (no step),
  • upper floors accessible by lift (to room)
Property safety & security
  • smoke detector,
  • fire extinguisher (in room/apartment)

Spacious room

Reviews

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Amenities at Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace

General property information General property information

parking available, complimentary parking, on-site parking, private parking area

On-site activities & leisure On-site activities & leisure

bar happy hour

Hotel services offered Hotel services offered

comprehensive internet access

Dining & bars Dining & bars

on-site restaurant, in-room dining service, hotel bar, special dietary menus (on request), children's meals, selection of wine/champagne, fresh fruit selection

Pools, spa & wellness Pools, spa & wellness

sauna access, gym/fitness studio, heated indoor pool, year-round indoor pool, temperature-controlled/heated pool, relaxing steam room, fitness activities, changing rooms for fitness/spa, main swimming pool, general swimming pool access

Transport & getting around Transport & getting around

on-site car rental, secure parking garage

Reception & guest support Reception & guest support

24/7 front desk, quick check-in/check-out, currency exchange service, excursion booking desk, baggage hold, on-site atm, guest concierge services, individual check-in/check-out, secure lockers, invoices available

Shared spaces for guests Shared spaces for guests

outdoor terrace area, rooftop sun deck, patio/outdoor seating

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping

Business & conference facilities Business & conference facilities

conference and banquet facilities, business services center, fax and photocopying services

Other property amenities Other property amenities

smoke-free rooms, accessible guest facilities, elevator access, in-room heating, individually controlled air conditioning, allocated smoking zone, exclusively for adults, full wheelchair accessibility, restroom with support rails, raised toilet seat, bathroom emergency pull cord, secure key card entry

Property safety & security Property safety & security

in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

secure cashless payment methods accepted, strict adherence to physical distancing guidelines

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries

Internet access

The property provides internet services.

Guest parking

Complimentary guest parking! The property provides free on-site parking, including both private parking and a parking garage.

Check-in, check-out, and payment policies

Check-in

From 14:00 Until 00:00 hours

Check-out

From 07:00 Until 12:00 hours

Children and extra beds

Children from 0 years old pay 288.00 CNY per night using extra bed. Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are not permitted.

Languages spoken
   
Contact methods
☎ telephone
@ E-mail
Important information
At Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace, guests must present a valid government-issued ID card or passport upon check-in.At Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace, payment by bank transfer prior to arrival is mandatory. After booking at Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace, the property will contact you with further instructions.

Location and nearby attractions

 

Photo gallery

Guest reviews of Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace

Check guest reviews about Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace
All reviews in one place!

9/10
Location was close to West Lake, just a few steps. Room was big and clean. Breakfast included in the room rate, good spread. Staff polite and helpful, especially Eric. Nice area around the hotel. Early morning walk to West Lake peaceful. Restaurant staff waited for late return from tour. Overall good experience.

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Frequently Asked Questions (FAQ)

Check-in starts at 00:00 and check-out is by 12:00.
Yes, guests have access to the Internet.
Social distancing and disinfection are enforced. Details on our website.
Yes, Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace has a pool.
The property is not fully adapted for children, but is welcoming to all.
Yes, guests staying at Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace can use our private parking area.
Yes, our guests are welcome to use the bar located on the property.
Yes, tables in our dining areas are spaced out to ensure proper social distancing.
Yes, our entire team strictly adheres to all safety protocols directed by local authorities.
Yes, we accept all major forms of cashless payment.

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