Score from 359 reviews
- Mustafina Street 1/1, 010000 Astana,
Kazakhstan - 
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Gallery Red Village Hotel: See us up close!
Highlights
Airport shuttle service
Sun-filled terrace
Parking directly at the property
Air-conditioned public areas and rooms
Luxurious spa and wellness centre
Daily room cleaning service
Airport shuttle serviceSun-filled terraceParking directly at the propertyAir-conditioned public areas and roomsLuxurious spa and wellness centreDaily room cleaning servicePopular hotels in Astana
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Rooms at Red Village Hotel
Superior King Room
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- work desk,
- air conditioning,
- feather pillow,
- waste bin,
- dressing room,
- iron,
- clothes rack,
- tumble dryer (for clothes),
- mosquito net,
- safe deposit box,
- hypoallergenic room,
- wardrobe/closet,
- ironing facilities (iron and ironing board),
- heating,
- carpeted floor,
- bedside socket,
- soundproofed rooms
- bathtub or shower,
- slippers,
- private sauna (in room),
- toilet,
- hairdryer,
- body soap,
- complimentary toiletries,
- conditioner,
- bathrobe,
- toothbrush,
- shower,
- toilet paper,
- shampoo
- laptop-sized safe,
- cable tv channels,
- flat-screen tv,
- pay-per-view channels,
- television (tv),
- telephone
- electric kettle,
- bottled water,
- wine glasses
- bed linen,
- towels/bed linen (extra charge if not standard),
- wake-up service,
- key card access,
- towels
- view
- upper floors accessible by stairs only (to room)
- smoke detector
This double room has a flat-screen TV, bathrobe and electric kettle.
Room size:
Superior King Room - 20 m2
Bedroom 1 – Large bed (King size)
Max persons: 2 
Reviews
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Amenities at Red Village Hotel
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
live sports broadcasts
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, grocery delivery service, selection of wine/champagne, fresh fruit selection
Pools, spa & wellness
sauna access, spa & wellness sanctuary, massage therapies, salon & beauty treatments, rejuvenating facial treatments, professional waxing services, expert make-up application, nourishing hair treatments, manicure services, pedicure services, expert hair colouring, professional hair styling, revitalising body treatments, exfoliating body scrub, detoxifying body wrap, full spa amenities, relaxing steam room, spa relaxation lounge, soothing foot bath, curated spa/wellness packages, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, romantic couples massage, invigorating head massage, soothing hand massage, comprehensive full body massage, changing rooms for fitness/spa
Transport & getting around
convenient airport shuttle, airport transfer (surcharge applies), on-street parking, disabled-access parking, airport meet and greet / pick up, convenient airport drop off
Reception & guest support
24/7 front desk, quick check-in/check-out, excursion booking desk, baggage hold, individual check-in/check-out
Shared spaces for guests
outdoor terrace area
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, individually controlled air conditioning, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! Free parking is provided on site with options for private and street parking, as well as accessible parking spaces.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationLate check-out from 12:00 until 24:00 costs 1000KZT/hour.Please inform in advance of your expected arrival time. At Red Village Hotel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Red Village Hotel, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Red Village Hotel, all special requests are subject to availability and may incur additional charges.
At Red Village Hotel, payment by bank transfer prior to arrival is mandatory. After booking at Red Village Hotel, the property will contact you with further instructions.
Location and nearby attractions
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