Score from 14 reviews
- 01 Phan Bội Châu, Tổ 5, Khu 9, Phường Bãi Cháy, TP. Hạ Long, Tỉnh Quảng Ninh, Ha Long,
Vietnam - 
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Highlights
Daily room cleaning service
Private, monitored parking area
Comfortable family rooms
Airport shuttle service
Sun-filled terrace
Air-conditioned public areas and rooms
Daily room cleaning servicePrivate, monitored parking areaComfortable family roomsAirport shuttle serviceSun-filled terraceAir-conditioned public areas and roomsEach room is designed for your comfort, featuring air conditioning, a cozy desk, and all the little luxuries like a minibar and a flat-screen TV. Plus, you’ll find a private bathroom with a shower, and plenty of space to unpack and unwind. It's basically your home away from home!
If you're up for more adventure, Bai Chay Beach is just 2 km away and the stunning Ha Long Queen Cable Car is only 4.1 km from us. And don’t worry about coming from afar; Cat Bi International Airport is within a reasonable 40 km distance!
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Rooms at Phoenix Hotel Ha Long
Deluxe Twin Room
- fireplace,
- waste bin,
- baby cot/crib,
- clothes rack,
- fan,
- soundproofed rooms,
- travel adapter,
- non-feather pillow (synthetic),
- work desk,
- air conditioning,
- safe deposit box,
- wardrobe/closet
- body soap,
- hairdryer,
- private bathroom,
- conditioner,
- slippers,
- bathrobe,
- bathtub or shower,
- complimentary toiletries,
- shower cap,
- shower,
- toothbrush,
- shampoo,
- toilet paper,
- toilet
- flat-screen tv,
- satellite tv channels,
- television (tv),
- telephone
- bottled water,
- minibar,
- electric kettle,
- refrigerator
- towels,
- alarm clock,
- wake-up service,
- wake-up call/alarm clock,
- key card access,
- lockers (in shared rooms/hostels)
- view,
- city view
- lift access (to room),
- ground floor unit
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
This twin room offers a fireplace. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit provides 2 beds.
Room size:
Deluxe Twin Room - 29 m2
Bedroom 1 – Single bed
Max persons: 3 
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Amenities at Phoenix Hotel Ha Long
General property information
parking available, complimentary parking, on-site parking, private parking area
On-site activities & leisure
guided walking tours, guided bike tours, local culture tours or classes, on-site cooking classes
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar
Pools, spa & wellness
spa & wellness sanctuary, massage therapies, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, invigorating head massage, soothing hand massage, comprehensive full body massage
Transport & getting around
convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), secure parking garage, general shuttle transport
Reception & guest support
24/7 front desk, quick check-in/check-out, currency exchange service, excursion booking desk, baggage hold, guest concierge services, secure lockers, invoices available
Shared spaces for guests
outdoor terrace area, patio/outdoor seating, communal outdoor fireplace
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping
On-site shops & services
convenience store/minimarket on premises
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, individually controlled air conditioning, allocated smoking zone, standard key entry, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, strategically placed smoke detectors, cctv surveillance in public areas, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! The property provides free on-site parking, including both private parking and a parking garage.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 0 years old pay 500,000.00 VND per night using extra bed. Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsLocation and nearby attractions
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Frequently Asked Questions (FAQ)
- Deluxe Twin Room
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