Score from 65 reviews
- No. A-46, Qingxi Lane, Hongqiao East Road, Fenghuang County, Hunan Province, 416200 Fenghuang,
China - 
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Highlights
Non-smoking property
Pets allowed
Guest parking
Family rooms
Free WiFi throughout
Air conditioning
Non-smoking propertyPets allowedGuest parkingFamily roomsFree WiFi throughoutAir conditioningAt Phoenix Haven, hen, stag, or similar parties are not accepted.
Please inform in advance of your expected arrival time. At Phoenix Haven, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Phoenix Haven, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Phoenix Haven, all special requests are subject to availability and may incur additional charges.
Phoenix Haven reserves the right to release the room after 18:00 on the check-in day. Guests planning to arrive after this time at Phoenix Haven should contact the property directly. Contact information for Phoenix Haven can be found on the confirmation letter.
Standard Twin Room Description, photos, price, amenities
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- air conditioning,
- clothes rack,
- wardrobe/closet,
- work desk
- shower,
- hairdryer,
- slippers,
- toilet paper,
- toilet,
- private bathroom,
- complimentary toiletries
- flat-screen tv
- electric kettle
- bed linen,
- towels
Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, a wardrobe and an electric kettle. The unit is furnished with 2 beds.
Room size:
Standard Twin Room - 20 m2
Bedroom 1 – Single bed
Max persons: 2 
Standard Twin Room Description, photos, price, amenities
- clothes rack,
- wardrobe/closet,
- air conditioning,
- work desk
- slippers,
- complimentary toiletries,
- toilet paper,
- hairdryer,
- toilet,
- private bathroom,
- shower
- flat-screen tv
- electric kettle
- bed linen,
- towels
Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room offers air conditioning, a wardrobe, an electric kettle and a flat-screen TV. The unit provides 2 beds.
Room size:
Standard Twin Room - 16 m2
Bedroom 1 – Single bed
Max persons: 2
Double Room with Private Bathroom Description, photos, price, amenities
- clothes rack,
- air conditioning,
- wardrobe/closet,
- work desk
- slippers,
- toilet paper,
- shower,
- private bathroom,
- hairdryer,
- complimentary toiletries,
- toilet
- flat-screen tv
- electric kettle,
- dining table
- towels
Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features a flat-screen TV, air conditioning, a wardrobe, as well as an electric kettle. The unit is equipped with 1 bed.
Room size:
Double Room with Private Bathroom - 20 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Family Room with Private Bathroom Description, photos, price, amenities
- wardrobe/closet,
- clothes rack,
- work desk,
- air conditioning
- complimentary toiletries,
- hairdryer,
- toilet,
- private bathroom,
- slippers,
- toilet paper,
- shower
- electric kettle,
- dining table
- towels,
- bed linen,
- wake-up service
Featuring free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The family room features air conditioning, a wardrobe and an electric kettle. The unit is furnished with 2 beds.
Room size:
Family Room with Private Bathroom - 25 m2
Bedroom 1 – Single bed, Extra-large double bed (Super-king size)
Max persons: 3
Triple Room with Private Bathroom Description, photos, price, amenities
- work desk,
- air conditioning,
- wardrobe/closet,
- clothes rack
- toilet,
- private bathroom,
- shower,
- toilet paper,
- complimentary toiletries,
- slippers,
- hairdryer
- electric kettle,
- dining table
- towels,
- bed linen
Providing free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. This triple room is air-conditioned and features a wardrobe and an electric kettle. The unit provides 3 beds.
Room size:
Triple Room with Private Bathroom - 26 m2
Bedroom 1 – Single bed
Max persons: 3
Bed in Male Dormitory Room Description, photos, price, amenities
- clothes rack
- slippers,
- complimentary toiletries,
- private bathroom,
- toilet paper,
- shower,
- hairdryer,
- toilet
- dining table,
- electric kettle
- towels
Room size:
Bed in Male Dormitory Room - 20 m2
Bedroom 1 – Single bed
Max persons: 1
Single Bed in Female Dormitory Room Description, photos, price, amenities
- clothes rack
- complimentary toiletries,
- hairdryer,
- toilet,
- slippers,
- private bathroom,
- toilet paper,
- shower
- electric kettle,
- dining table
- towels,
- bed linen
Room size:
Single Bed in Female Dormitory Room - 20 m2
Bedroom 1 – Single bed
Max persons: 1
Choose your ideal room at Phoenix Haven
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Standard Twin Room
- Standard Twin Room
- Double Room with Private Bathroom
- Family Room with Private Bathroom
- Triple Room with Private Bathroom
- Bed in Male Dormitory Room
- Single Bed in Female Dormitory Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, pets are welcome
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Transport & getting around
on-site car rental
Reception & guest support
quick check-in/check-out, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, secure lockers, invoices available
Shared spaces for guests
guest lounge / tv room
Other property amenities
smoke-free rooms, spacious family rooms, entirely non-smoking property, individually controlled air conditioning, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Free WiFi throughout! The property offers internet services with both standard and free WiFi options.
Guest parking
Details about parking facilities are not available.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 00:00 hours
Check-outFrom 06:00 Until 12:30 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children from 18 years old. The property may require a deposit of 100.00 CNY. Deposit payment method: cash.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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