Highlights
Swimming pool complex
Pets are welcome
24/7 front desk support
Stylish bar and lounge
Guest parking available
Modern fitness centre
Famed bars and a crystal chandelier restaurant catch the eye. What amenities await guests? A fitness area overlooking the pool is available for workouts. Under a glass dome lies an indoor pool surrounded by chaise lounges. Our luxurious spa offers relaxation after a day of exploring. Exceptional service is our mission. Rooms feature leather tufted headboards with elegant touches. Each room includes a forty-eight inch TV. Guests find marble baths complete with rain showers. Inspired interiors showcase deep plum and blue shades. The Garden Court restaurant serves exquisite breakfast and lunch. In the evening, we invite you to the GC Lounge for fine cocktails. What can one taste? Handcrafted bites and a curated wine list will enchant gourmets. Is room service available? With great pleasure, we offer it for our guests. Family-friendly meals are prepared for children along with a kid-friendly buffet. Complimentary Wi-Fi ensures constant connection with the world. We take pride in offering car hire services. Want to charge your electric vehicle? Of course, we have a charging station. The pool is an ideal spot for refreshing moments. Our bathrooms are comfortably equipped. Each features a hairdryer and toiletries. We warmly recommend relaxing baths in marble tubs. Babysitting services are also provided for your convenience.
Important information
If you book a breakfast included rate, breakfast will be provided for only 2 guests. All additional guests will be charged.
The Palace Hotel request that no parties, group celebrations or gatherings be held in guest rooms and suites. Our policy applies to all occasions, including but not limited to - proms, graduations, and New Year’s Eve celebrations. Should you wish to request permission to host a party, they are most happy to look at available options in a private function room or one of the restaurants.
Only dogs under 15 pounds are permitted at the property. Please contact property for restrictions and fees if you are travelling with a dog.
On-site parking is available for a fee. Larger vehicles are charged at a higher rate. Please contact property for more details.
Guest credit card presented at check in must match the credit card used to guarantee the reservation and deposit at time of booking. Please contact the hotel directly if prepaying or using a different card at check in. A third-party authorization form is required 4 days prior to arrival.At Palace Hotel, a Luxury Collection Hotel, San Francisco, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Palace Hotel, a Luxury Collection Hotel, San Francisco, all special requests are subject to availability and may incur additional charges.
In case of early departure, Palace Hotel, a Luxury Collection Hotel, San Francisco will charge the full amount for your stay.
Room Types
Superior Room, Guest room, 1 King Description, photos, price, amenities
See photos of the Superior Room, Guest room, 1 King
Room standards
- heating,
- air conditioning,
- work desk,
- wardrobe/closet,
- iron,
- feather pillow,
- waste bin,
- carpeted floor
Sanitary facilities
- bathrobe,
- bathtub,
- conditioner,
- shower,
- shampoo,
- private bathroom,
- complimentary toiletries,
- body soap,
- toilet paper,
- slippers,
- toilet,
- bathtub or shower,
- hairdryer
Property technology & media
- flat-screen tv,
- pay-per-view channels,
- telephone,
- television (tv),
- radio
Dining & bars
- refrigerator,
- bottled water,
- wine or champagne (charges may apply)
Paid extra services
- towels,
- key card access,
- wake-up call/alarm clock,
- bed linen
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- roll-in shower,
- lift access (to room)
Property safety & security
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a wardrobe and a carpeted floor and wine/champagne is offered for guests. The unit is equipped with 1 bed.
Superior Room, Guest room, 2 Double Description, photos, price, amenities
See photos of the Superior Room, Guest room, 2 Double
Room standards
- waste bin,
- heating,
- carpeted floor,
- air conditioning,
- feather pillow,
- wardrobe/closet,
- iron
Sanitary facilities
- private bathroom,
- complimentary toiletries,
- shower,
- bathrobe,
- slippers,
- bathtub,
- conditioner,
- toilet,
- hairdryer,
- body soap,
- shampoo,
- bathtub or shower,
- toilet paper
Property technology & media
- flat-screen tv,
- pay-per-view channels,
- telephone,
- radio,
- television (tv)
Dining & bars
- wine or champagne (charges may apply),
- refrigerator,
- bottled water
Paid extra services
- key card access,
- bed linen,
- towels
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room),
- roll-in shower
Property safety & security
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a wardrobe and a carpeted floor and wine/champagne is offered for guests. The unit is furnished with 2 beds.
Deluxe Room, Guest room, 1 King Description, photos, price, amenities
See photos of the Deluxe Room, Guest room, 1 King
Room standards
- air conditioning,
- iron,
- carpeted floor,
- feather pillow,
- wardrobe/closet,
- heating,
- waste bin
Sanitary facilities
- bathtub or shower,
- conditioner,
- shampoo,
- toilet paper,
- bathtub,
- body soap,
- toilet,
- slippers,
- private bathroom,
- complimentary toiletries,
- bathrobe,
- hairdryer
Property technology & media
- flat-screen tv,
- television (tv),
- telephone,
- radio,
- pay-per-view channels
Dining & bars
- refrigerator,
- wine or champagne (charges may apply),
- bottled water
Paid extra services
- towels,
- wake-up call/alarm clock,
- key card access,
- bed linen
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room),
- roll-in shower
Property safety & security
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious double room provides air conditioning, a wardrobe and a carpeted floor and wine/champagne is provided for guests. The unit provides 1 bed.
Deluxe Room, Guest room, 2 Double Description, photos, price, amenities
See photos of the Deluxe Room, Guest room, 2 Double
Room standards
- iron,
- air conditioning,
- wardrobe/closet,
- waste bin,
- heating,
- feather pillow,
- carpeted floor
Sanitary facilities
- bathrobe,
- bathtub,
- shower,
- hairdryer,
- toilet,
- slippers,
- private bathroom,
- shampoo,
- conditioner,
- toilet paper,
- bathtub or shower,
- complimentary toiletries,
- body soap
Property technology & media
- pay-per-view channels,
- flat-screen tv,
- telephone,
- television (tv),
- radio
Dining & bars
- wine or champagne (charges may apply),
- bottled water,
- refrigerator
Paid extra services
- key card access,
- bed linen,
- towels
Accessibility for disabled guests
- roll-in shower,
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a wardrobe and a carpeted floor and wine/champagne is offered for guests. The unit is furnished with 2 beds.
New Montgomery Room, Guest room, 1 King, City view Description, photos, price, amenities
See photos of the New Montgomery Room, Guest room, 1 King, City view
Room standards
- carpeted floor,
- wardrobe/closet,
- heating,
- waste bin,
- feather pillow,
- air conditioning,
- iron
Sanitary facilities
- hairdryer,
- toilet,
- toilet paper,
- bathtub or shower,
- bathrobe,
- complimentary toiletries,
- conditioner,
- body soap,
- private bathroom,
- slippers,
- shampoo
Property technology & media
- television (tv),
- telephone,
- pay-per-view channels,
- flat-screen tv,
- radio
Dining & bars
- refrigerator,
- bottled water,
- wine or champagne (charges may apply)
Paid extra services
- bed linen,
- key card access,
- towels,
- wake-up call/alarm clock
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room),
- roll-in shower
Property safety & security
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a wardrobe and a carpeted floor and wine/champagne is featured for guests. The unit provides 1 bed.
New Montgomery Room, Guest room, 2 Double, City view Description, photos, price, amenities
See photos of the New Montgomery Room, Guest room, 2 Double, City view
Room standards
- air conditioning,
- iron,
- carpeted floor,
- wardrobe/closet,
- heating,
- feather pillow,
- waste bin
Sanitary facilities
- slippers,
- hairdryer,
- complimentary toiletries,
- conditioner,
- bathrobe,
- toilet paper,
- shampoo,
- toilet,
- bathtub or shower,
- private bathroom,
- body soap
Property technology & media
- television (tv),
- telephone,
- pay-per-view channels,
- radio,
- flat-screen tv
Dining & bars
- bottled water,
- refrigerator,
- wine or champagne (charges may apply)
Paid extra services
- bed linen,
- key card access,
- towels
Location & local attractions
Accessibility for disabled guests
- roll-in shower,
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV, a wardrobe, a carpeted floor, heating as well as city views. The unit is furnished with 2 beds.
Cityscape Room, Guest room, 1 King Description, photos, price, amenities
See photos of the Cityscape Room, Guest room, 1 King
Room standards
- carpeted floor,
- heating,
- air conditioning,
- feather pillow,
- wardrobe/closet,
- iron,
- waste bin
Sanitary facilities
- toilet paper,
- slippers,
- toilet,
- conditioner,
- complimentary toiletries,
- hairdryer,
- shampoo,
- body soap,
- bathtub or shower,
- bathrobe,
- private bathroom
Property technology & media
- television (tv),
- flat-screen tv,
- pay-per-view channels,
- telephone,
- radio
Dining & bars
- bottled water,
- wine or champagne (charges may apply),
- refrigerator
Paid extra services
- wake-up call/alarm clock,
- towels,
- key card access,
- bed linen
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room),
- roll-in shower
Property safety & security
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a wardrobe and a carpeted floor and wine/champagne is provided for guests. The unit provides 1 bed.
Superior Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed Description, photos, price, amenities
See photos of the Superior Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed
Room standards
- carpeted floor,
- wardrobe/closet,
- sofa,
- iron,
- sofa bed,
- seating area,
- waste bin,
- air conditioning,
- heating,
- feather pillow
Sanitary facilities
- bathrobe,
- conditioner,
- bathtub,
- private bathroom,
- body soap,
- hairdryer,
- slippers,
- bathtub or shower,
- toilet paper,
- complimentary toiletries,
- toilet,
- shampoo
Property technology & media
- pay-per-view channels,
- radio,
- telephone,
- flat-screen tv,
- television (tv)
Dining & bars
- wine or champagne (charges may apply),
- refrigerator,
- bottled water
Paid extra services
- towels,
- bed linen,
- key card access
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room),
- roll-in shower
Property safety & security
The spacious double room offers air conditioning, a seating area, as well as a private bathroom boasting a bath and a hairdryer. This double room has a wardrobe, a sofa, flat-screen TV, as well as wine/champagne for guests. The unit is furnished with 2 beds.
Deluxe Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed Description, photos, price, amenities
See photos of the Deluxe Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed
Room standards
- heating,
- feather pillow,
- wardrobe/closet,
- carpeted floor,
- seating area,
- air conditioning,
- sofa bed,
- waste bin,
- iron,
- sofa
Sanitary facilities
- bathtub,
- body soap,
- shampoo,
- complimentary toiletries,
- toilet paper,
- hairdryer,
- bathrobe,
- toilet,
- conditioner,
- slippers,
- private bathroom,
- bathtub or shower
Property technology & media
- telephone,
- flat-screen tv,
- television (tv),
- pay-per-view channels,
- radio
Dining & bars
- bottled water,
- refrigerator,
- wine or champagne (charges may apply),
- dining table
Paid extra services
- towels,
- bed linen,
- key card access
Accessibility for disabled guests
- upper floors accessible by lift (to room),
- lift access (to room),
- roll-in shower
Property safety & security
The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a bath and a hairdryer. The unit is furnished with 2 beds.
Cityscape Room, Guest room, 2 Double, City view Description, photos, price, amenities
See photos of the Cityscape Room, Guest room, 2 Double, City view
Room standards
- waste bin,
- carpeted floor,
- heating,
- wardrobe/closet,
- air conditioning,
- iron,
- feather pillow
Sanitary facilities
- conditioner,
- bathtub or shower,
- slippers,
- complimentary toiletries,
- shampoo,
- hairdryer,
- toilet paper,
- toilet,
- body soap,
- private bathroom,
- bathrobe
Property technology & media
- television (tv),
- radio,
- pay-per-view channels,
- flat-screen tv,
- telephone
Dining & bars
- wine or champagne (charges may apply),
- bottled water,
- refrigerator
Paid extra services
- bed linen,
- towels,
- key card access
Location & local attractions
Accessibility for disabled guests
- roll-in shower,
- upper floors accessible by lift (to room),
- lift access (to room)
Property safety & security
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV, a wardrobe, a carpeted floor, heating as well as city views. The unit provides 2 beds.
Grand Deluxe Room, Larger Guest room, 1 King, City view Description, photos, price, amenities
See photos of the Grand Deluxe Room, Larger Guest room, 1 King, City view
Room standards
- carpeted floor,
- iron,
- wardrobe/closet,
- feather pillow,
- waste bin,
- heating,
- air conditioning
Sanitary facilities
- hairdryer,
- bathrobe,
- private bathroom,
- body soap,
- complimentary toiletries,
- slippers,
- toilet,
- bathtub or shower,
- shampoo,
- toilet paper,
- conditioner
Property technology & media
- pay-per-view channels,
- telephone,
- radio,
- television (tv),
- flat-screen tv
Dining & bars
- wine or champagne (charges may apply),
- bottled water,
- refrigerator
Paid extra services
- towels,
- key card access,
- bed linen
Location & local attractions
Accessibility for disabled guests
- lift access (to room),
- roll-in shower,
- upper floors accessible by lift (to room)
Property safety & security
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV, a wardrobe, a carpeted floor, heating as well as city views. The unit is equipped with 1 bed.
Junior Suite Studio Style, 1 Bedroom Studio Suite, 1 King Description, photos, price, amenities
See photos of the Junior Suite Studio Style, 1 Bedroom Studio Suite, 1 King
Room standards
- iron,
- feather pillow,
- air conditioning,
- heating,
- carpeted floor,
- wardrobe/closet,
- seating area,
- waste bin
Sanitary facilities
- bathtub or shower,
- private bathroom,
- bathtub,
- hairdryer,
- complimentary toiletries,
- shampoo,
- conditioner,
- slippers,
- body soap,
- toilet,
- toilet paper,
- bathrobe
Property technology & media
- pay-per-view channels,
- telephone,
- flat-screen tv,
- radio,
- television (tv)
Dining & bars
- wine or champagne (charges may apply),
- refrigerator,
- bottled water
Paid extra services
- bed linen,
- towels,
- key card access
Accessibility for disabled guests
- lift access (to room),
- roll-in shower,
- upper floors accessible by lift (to room)
Property safety & security
The spacious double room offers air conditioning, a seating area, as well as a private bathroom featuring a bath and a hairdryer. This double room features a wardrobe, a carpeted floor, flat-screen TV, as well as wine/champagne for guests. The unit provides 1 bed.
Palace Suite, 1 Bedroom Larger Suite, 1 King, Sofa bed Description, photos, price, amenities
See photos of the Palace Suite, 1 Bedroom Larger Suite, 1 King, Sofa bed
Room standards
- carpeted floor,
- sofa,
- wardrobe/closet,
- feather pillow,
- iron,
- heating,
- sofa bed,
- air conditioning,
- waste bin
Sanitary facilities
- slippers,
- toilet,
- hairdryer,
- body soap,
- complimentary toiletries,
- bathtub or shower,
- bathrobe,
- conditioner,
- shampoo,
- toilet paper,
- private bathroom
Property technology & media
- pay-per-view channels,
- radio,
- flat-screen tv,
- telephone,
- television (tv)
Dining & bars
- refrigerator,
- wine or champagne (charges may apply),
- bottled water
Paid extra services
- towels,
- key card access,
- bed linen
Accessibility for disabled guests
- lift access (to room),
- upper floors accessible by lift (to room),
- roll-in shower
Property safety & security
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a wardrobe and a sofa and wine/champagne is offered for guests. The unit is furnished with 2 beds.
Presidential Suite, 1 Bedroom Presidential Suite, 1 King Description, photos, price, amenities
See photos of the Presidential Suite, 1 Bedroom Presidential Suite, 1 King
Room standards
- air conditioning,
- iron,
- sofa,
- carpeted floor,
- feather pillow,
- heating,
- waste bin,
- seating area,
- wardrobe/closet,
- sofa bed
Sanitary facilities
- bathtub or shower,
- toilet,
- shower,
- hairdryer,
- bathrobe,
- shampoo,
- bathtub,
- toilet paper,
- body soap,
- complimentary toiletries,
- private bathroom,
- slippers,
- conditioner
Property technology & media
- radio,
- flat-screen tv,
- television (tv),
- pay-per-view channels,
- telephone
Dining & bars
- bottled water,
- refrigerator,
- wine or champagne (charges may apply),
- dining table
Paid extra services
- key card access,
- bed linen,
- towels
Accessibility for disabled guests
- lift access (to room),
- roll-in shower,
- upper floors accessible by lift (to room)
Property safety & security
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a seating area, a wardrobe, a sofa and a flat-screen TV. The unit provides 1 bed.
Superior King Room with Adapted Tub - Mobility Accessible Description, photos, price, amenities
See photos of the Superior King Room with Adapted Tub - Mobility Accessible
Room standards
- air conditioning,
- heating
Sanitary facilities
- complimentary toiletries,
- bathtub or shower,
- toilet paper,
- hairdryer
Property technology & media
Paid extra services
Accessibility for disabled guests
- adapted bathtub,
- entire unit wheelchair accessible
This double room has air conditioning, heating and a flat-screen TV. The unit is equipped with 1 bed.
Superior Double Room with Two Double Beds and Adapted Tub - Mobility Accessible Description, photos, price, amenities
See photos of the Superior Double Room with Two Double Beds and Adapted Tub - Mobility Accessible
Room standards
- air conditioning,
- heating
Sanitary facilities
- hairdryer,
- bathtub or shower,
- complimentary toiletries,
- toilet paper
Property technology & media
Paid extra services
Accessibility for disabled guests
- entire unit wheelchair accessible,
- adapted bathtub
This double room has air conditioning, heating and a flat-screen TV. The unit is furnished with 2 beds.
Deluxe King Room with Adapted Tub - Mobility Accessible Description, photos, price, amenities
See photos of the Deluxe King Room with Adapted Tub - Mobility Accessible
Room standards
- heating,
- air conditioning
Sanitary facilities
- toilet paper,
- complimentary toiletries,
- bathtub or shower,
- hairdryer
Property technology & media
Paid extra services
Accessibility for disabled guests
- adapted bathtub,
- entire unit wheelchair accessible
This double room features air conditioning, heating and a flat-screen TV. The unit provides 1 bed.
Deluxe King Room - Hearing Accessible Description, photos, price, amenities
See photos of the Deluxe King Room - Hearing Accessible
Accessibility for disabled guests
- hearing accessible features
The unit is equipped with 1 bed.
Superior Double Room - Hearing Accessible Description, photos, price, amenities
See photos of the Superior Double Room - Hearing Accessible
Accessibility for disabled guests
- hearing accessible features
The unit provides 2 beds.
Superior King Room with Tub - Mobility/Hearing Accessible Description, photos, price, amenities
See photos of the Superior King Room with Tub - Mobility/Hearing Accessible
Accessibility for disabled guests
- adapted bathtub,
- hearing accessible features,
- entire unit wheelchair accessible
Superior Double Room with Tub - Mobility/Hearing Accessible Description, photos, price, amenities
See photos of the Superior Double Room with Tub - Mobility/Hearing Accessible
Accessibility for disabled guests
- entire unit wheelchair accessible,
- adapted bathtub,
- hearing accessible features
The unit provides 2 beds.
Choose your ideal room at Palace Hotel, a Luxury Collection Hotel, San Francisco
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Superior Room, Guest room, 1 King
- Superior Room, Guest room, 2 Double
- Deluxe Room, Guest room, 1 King
- Deluxe Room, Guest room, 2 Double
- New Montgomery Room, Guest room, 1 King, City view
- New Montgomery Room, Guest room, 2 Double, City view
- Cityscape Room, Guest room, 1 King
- Superior Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed
- Deluxe Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed
- Cityscape Room, Guest room, 2 Double, City view
- Grand Deluxe Room, Larger Guest room, 1 King, City view
- Junior Suite Studio Style, 1 Bedroom Studio Suite, 1 King
- Palace Suite, 1 Bedroom Larger Suite, 1 King, Sofa bed
- Presidential Suite, 1 Bedroom Presidential Suite, 1 King
- Superior King Room with Adapted Tub - Mobility Accessible
- Superior Double Room with Two Double Beds and Adapted Tub - Mobility Accessible
- Deluxe King Room with Adapted Tub - Mobility Accessible
- Deluxe King Room - Hearing Accessible
- Superior Double Room - Hearing Accessible
- Superior King Room with Tub - Mobility/Hearing Accessible
- Superior Double Room with Tub - Mobility/Hearing Accessible
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
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Facilities and services
General property information
parking available, pets are welcome, on-site parking, wi-fi throughout the property, wi-fi (charges apply)
On-site activities & leisure
organized pub crawls, live stand-up comedy, guided walking tours, guided bike tours, special themed dinners, bar happy hour, local culture tours or classes, on-site cooking classes, live music and performances, live sports broadcasts
Hotel services offered
comprehensive internet access, wireless internet (wi-fi)
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, special dietary menus (on request), grocery delivery service, children's meals, child-friendly buffet, selection of wine/champagne, fresh fruit selection
Pools, spa & wellness
gym/fitness studio, tanning salon/solarium, massage therapies, heated indoor pool, year-round indoor pool, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, romantic couples massage, invigorating head massage, soothing hand massage, comprehensive full body massage, fitness activities, changing rooms for fitness/spa, main swimming pool, general swimming pool access
Transport & getting around
on-site car rental, ev (electric vehicle) charging point
Reception & guest support
24/7 front desk, quick check-in/check-out, baggage hold, guest concierge services, invoices available
Family & entertainment
professional babysitting/childcare
Cleanliness & housekeeping
professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, in-room heating, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, access to qualified healthcare professionals, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Internet services are available with WiFi accessible throughout the property; some areas may require a fee for access.
Guest parking
On-site parking is provided. Electric vehicle charging station is available.
Check-in, check-out, and payment policies