Score from 1103 reviews
- 44B Ly Thuong Kiet Street, Hanoi,
Vietnam - 
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Highlights
Complimentary wi-fi property-wide
Entirely smoke-free property
On-site restaurant
Swimming pool complex
Luxurious spa and wellness centre
Sun-filled terrace
Complimentary wi-fi property-wideEntirely smoke-free propertyOn-site restaurantSwimming pool complexLuxurious spa and wellness centreSun-filled terraceThe hotel is conveniently located about 650 meters from Trang Tien Plaza and 1.2 kilometers from the Hanoi Opera House.
The modern accommodations include flat-screen TVs with cable channels, safety deposit boxes, and tea/coffee making facilities. Daily room service is available around the clock.
Cham Restaurant, found on the first floor, elevates authentic Asian street food through expert cooking techniques and high-quality ingredients. Diners can enjoy flavorful dishes that capture the essence of Asian street cuisine, combining aromas, colors, and vibrant energy. The restaurant is open from 5:30 PM to 10:30 PM.
For leisure, guests can enjoy a swim or workout at the fitness center, and massage services along with a sauna are also offered. Additional hotel amenities include a travel desk and a business center.
Melia Hanoi is located in the heart of Hanoi, just 650 meters from Hoan Kiem Lake and the Thang Long Water Puppet Theatre. The hotel features a casino, an outdoor pool, and a spa, with complimentary parking available.
Mosaico Restaurant operates throughout the day, offering a relaxed Mediterranean dining experience in a beautifully decorated setting. The breakfast buffet includes live cooking stations and a diverse selection of gourmet dishes to satisfy various preferences. An à la carte menu is also available all day, with operating hours from 6:00 AM to 11:00 PM.
All cots are subject to availability.
Please note that children under 16 years old are not allowed in the spa zone.
The property is well-equipped with medical supplies, a qualified doctor and nurses for in-house guests in case of emergency during the day time.
Please note that the Cham restaurant is only open Thursday, Friday and Saturday until further notice.
Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.
Please note that parking available at charge and subject to availability - parking does not under hotel management.
When booking 9 rooms or more, different policies and additional supplements may apply.Please inform in advance of your expected arrival time. At Melia Hanoi, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Melia Hanoi, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Melia Hanoi, all special requests are subject to availability and may incur additional charges.
The Level Suite Description, photos, price, amenities
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- safe deposit box,
- non-feather pillow (synthetic),
- waste bin,
- iron,
- clothes rack,
- feather pillow,
- hypoallergenic pillow,
- baby cot/crib,
- heating,
- carpeted floor,
- sofa,
- interconnecting rooms available,
- wardrobe/closet,
- work desk,
- bedside socket,
- seating area,
- air conditioning,
- ironing facilities (iron and ironing board)
- hairdryer,
- complimentary toiletries,
- toothbrush,
- private bathroom,
- toilet,
- conditioner,
- bathrobe,
- bathtub,
- shower cap,
- bathtub or shower,
- toilet paper,
- body soap,
- additional toilet,
- slippers,
- shower,
- shampoo
- ipod docking station,
- cable tv channels,
- television (tv),
- flat-screen tv,
- telephone
- fruit basket (charges may apply),
- chocolates or cookies (charges may apply),
- minibar,
- electric kettle,
- bottled water,
- coffee machine,
- tea and coffee making facilities,
- wine glasses
- key access,
- wake-up service,
- wake-up call/alarm clock,
- executive lounge access (depending on room type),
- lockers (in shared rooms/hostels),
- towels,
- key card access,
- alarm clock
- city view,
- view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- air purifier
- complimentary use of conference room/business centre (depending on room type),
- complimentary breakfast in executive lounge (included with room),
- free gym access (depending on room type),
- complimentary newspapers and magazines in executive lounge (for executive guests),
- afternoon complimentary snacks and drinks in executive lounge (included with room),
- private check-in/check-out in executive lounge (for executive guests),
- dedicated concierge services (for executive guests)
These spacious suites feature a large living room. The suites feature a well-lit work area, 42” TV in the living room, and separate bedroom to inspire your pursuit of productivity or rest. Room rate includes: - Welcome drink upon arrival - Full buffet breakfast, afternoon tea, evening snacks at The Level Lounge - Complimentary use of boardroom for three hours per stay (subject to availability) - One daily item for express ironing and 2 daily pieces of wet laundry (suit not included) - Express laundry at regular rate - Late check-out until 4 pm (subject to availability) - Free access to the sauna and steam bath, swimming pool and fitness centre - Laundry service - 24-hour luggage porter - Exclusive check-in and check-out at the Executive Floor reception - 2 complimentary bottles of water daily - English local newspaper - 24-hour room service - Complimentary WiFi
Room size:
The Level Suite - 68 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3 
Deluxe Room Description, photos, price, amenities
- waste bin,
- work desk,
- interconnecting rooms available,
- ironing facilities (iron and ironing board),
- iron,
- hypoallergenic pillow,
- bedside socket,
- heating,
- wardrobe/closet,
- safe deposit box,
- air conditioning,
- non-feather pillow (synthetic),
- clothes rack,
- baby cot/crib,
- feather pillow,
- carpeted floor
- conditioner,
- complimentary toiletries,
- shower,
- hairdryer,
- shower cap,
- toilet,
- bathtub or shower,
- toothbrush,
- toilet paper,
- slippers,
- body soap,
- private bathroom,
- shampoo
- cable tv channels,
- television (tv),
- telephone,
- flat-screen tv
- electric kettle,
- minibar,
- bottled water
- wake-up call/alarm clock,
- key access,
- towels,
- wake-up service,
- lockers (in shared rooms/hostels),
- key card access
- city view,
- view
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- air purifier
Bright, classical and inviting, these rooms are furnished with a choice of a king-sized beds or twin-sized beds, large work desks with executive chairs, a well-stocked mini bar and in-room tea and coffee making facilities. Room rate includes: - 2 complimentary bottles of water daily - Free access to outdoor swimming pool, fitness center, sauna and steam bath. - 24-hour room service - Complimentary WiFi
Room size:
Deluxe Room - 32 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Suite Description, photos, price, amenities
- wardrobe/closet,
- carpeted floor,
- sofa,
- air conditioning,
- heating,
- feather pillow,
- work desk,
- interconnecting rooms available,
- waste bin,
- hypoallergenic pillow,
- clothes rack,
- bedside socket,
- ironing facilities (iron and ironing board),
- baby cot/crib,
- iron,
- non-feather pillow (synthetic),
- safe deposit box,
- seating area
- complimentary toiletries,
- shampoo,
- hairdryer,
- private bathroom,
- shower cap,
- slippers,
- body soap,
- toothbrush,
- conditioner,
- toilet,
- bathtub,
- toilet paper,
- bathtub or shower,
- shower
- television (tv),
- flat-screen tv,
- cable tv channels,
- telephone
- minibar,
- bottled water,
- electric kettle
- lockers (in shared rooms/hostels),
- wake-up service,
- towels,
- wake-up call/alarm clock,
- key card access,
- key access
- city view,
- view
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- air purifier
Relax in this refurbished room and experience luxury and comfort. These suites are spacious and offer a bedroom and a separate living room with well-lit work area, sofa and contemporary technology. Room rate includes: - 1 piece of laundry per day and room - 2 complimentary bottles of water daily - Free access to outdoor swimming pool, fitness center, sauna and steam bath - 24-hour room service - Complimentary WiFi
Room size:
Suite - 68 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
The Level Suite with Balcony Description, photos, price, amenities
- work desk,
- interconnecting rooms available,
- wardrobe/closet,
- non-feather pillow (synthetic),
- seating area,
- hypoallergenic pillow,
- heating,
- air conditioning,
- waste bin,
- carpeted floor,
- safe deposit box,
- sofa,
- ironing facilities (iron and ironing board),
- baby cot/crib,
- feather pillow,
- bedside socket,
- iron,
- clothes rack
- private bathroom,
- slippers,
- toothbrush,
- hairdryer,
- toilet paper,
- body soap,
- bathtub or shower,
- conditioner,
- bathrobe,
- shower cap,
- toilet,
- shower,
- complimentary toiletries,
- shampoo
- telephone,
- ipod docking station,
- television (tv),
- flat-screen tv,
- cable tv channels
- chocolates or cookies (charges may apply),
- tea and coffee making facilities,
- electric kettle,
- bottled water,
- wine glasses,
- minibar,
- fruit basket (charges may apply),
- coffee machine
- wake-up service,
- wake-up call/alarm clock,
- towels,
- lockers (in shared rooms/hostels),
- alarm clock,
- executive lounge access (depending on room type),
- key card access,
- key access
- view,
- balcony,
- city view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- air purifier
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. Room rate includes: - Welcome drink upon arrival - Full buffet breakfast, afternoon tea, evening snacks at The Level Lounge - Complimentary use of boardroom for three hours per stay (subject to availability) - One daily item for express ironing and 2 daily pieces of wet laundry (suit not included) - Express laundry at regular rate - Late check-out until 4 pm (subject to availability) - Free access to the sauna and steam bath, swimming pool and fitness centre - Laundry service - 24-hour luggage porter - Exclusive check-in and check-out at the Executive Floor reception - 2 complimentary bottles of water daily - English local newspaper - 24-hour room service
Room size:
The Level Suite with Balcony - 68 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Family Suite Description, photos, price, amenities
- work desk,
- heating,
- feather pillow,
- interconnecting rooms available,
- bedside socket,
- air conditioning,
- safe deposit box,
- waste bin,
- iron,
- clothes rack,
- non-feather pillow (synthetic),
- carpeted floor,
- wardrobe/closet,
- baby cot/crib,
- ironing facilities (iron and ironing board),
- hypoallergenic pillow
- toilet paper,
- shower cap,
- complimentary toiletries,
- private bathroom,
- shower,
- shampoo,
- slippers,
- bathtub,
- toothbrush,
- body soap,
- bathtub or shower,
- conditioner,
- hairdryer,
- toilet
- flat-screen tv,
- telephone,
- television (tv),
- cable tv channels
- bottled water,
- electric kettle,
- minibar
- towels,
- lockers (in shared rooms/hostels),
- wake-up service,
- key access,
- key card access,
- wake-up call/alarm clock
- city view,
- view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- air purifier
Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. Room rate includes: - Special kid-friendly room set up with a tent and a themed extra bed - 2 complimentary bottles of water daily - English local newspaper - Free access to outdoor swimming pool, fitness center, sauna and steam bath - 24-hour room service
Room size:
Family Suite - 68 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 4
Family Getaway Package Description, photos, price, amenities
- wardrobe/closet,
- ironing facilities (iron and ironing board),
- safe deposit box,
- carpeted floor,
- baby cot/crib,
- waste bin,
- air conditioning,
- hypoallergenic pillow,
- feather pillow,
- work desk,
- non-feather pillow (synthetic),
- clothes rack,
- iron,
- bedside socket,
- heating
- toilet paper,
- shower cap,
- conditioner,
- toilet,
- shower,
- private bathroom,
- slippers,
- hairdryer,
- shampoo,
- bathtub or shower,
- toothbrush,
- body soap,
- complimentary toiletries
- television (tv),
- flat-screen tv,
- cable tv channels,
- telephone
- electric kettle,
- minibar,
- bottled water
- towels,
- wake-up call/alarm clock,
- lockers (in shared rooms/hostels),
- key access,
- wake-up service,
- key card access
- city view,
- view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- air purifier
Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit is equipped with 1 bed. This room offers a package that includes: - Complimentary breakfast for 2 adults & 2 children under 5 years old - Complimentary extra bed - Complimentary Afternoon Tea - All-you-can-eat ice cream - 15% off Spa voucher for parents - 20% off at Cham Restaurant - Complimentary late checkout until 2pm (subject to availability) - Decorating ceramic picture activity - Complimentary sauna & pool access
Room size:
Family Getaway Package - 32 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 4
The Level Premium Description, photos, price, amenities
- waste bin,
- air conditioning,
- safe deposit box,
- work desk,
- hypoallergenic pillow,
- bedside socket,
- non-feather pillow (synthetic),
- ironing facilities (iron and ironing board),
- carpeted floor,
- feather pillow,
- interconnecting rooms available,
- clothes rack,
- iron,
- wardrobe/closet,
- heating,
- baby cot/crib
- body soap,
- toilet,
- shower cap,
- conditioner,
- slippers,
- private bathroom,
- shower,
- hairdryer,
- bathrobe,
- toilet paper,
- bathtub or shower,
- complimentary toiletries,
- toothbrush,
- shampoo
- ipod docking station,
- telephone,
- flat-screen tv,
- cable tv channels,
- television (tv)
- tea and coffee making facilities,
- coffee machine,
- electric kettle,
- chocolates or cookies (charges may apply),
- wine glasses,
- minibar,
- bottled water,
- fruit basket (charges may apply)
- lockers (in shared rooms/hostels),
- key card access,
- towels,
- alarm clock,
- executive lounge access (depending on room type),
- key access,
- wake-up call/alarm clock,
- wake-up service
- city view,
- view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- air purifier
- complimentary newspapers and magazines in executive lounge (for executive guests),
- free gym access (depending on room type),
- complimentary use of conference room/business centre (depending on room type),
- complimentary breakfast in executive lounge (included with room),
- private check-in/check-out in executive lounge (for executive guests),
- dedicated concierge services (for executive guests),
- afternoon complimentary snacks and drinks in executive lounge (included with room)
In addition to the superior facilities of premium rooms, guests will experience personalized services on the Executive floor, which offers a panoramic view of the city. Room rate includes: - Welcome drink upon arrival - Full buffet breakfast, afternoon tea, evening snacks at The Level Lounge - Complimentary use of boardroom for three hours per stay (subject to availability) - One daily item for express ironing and 2 daily pieces of wet laundry (suit not included) - Express laundry at regular rate - Late check-out until 4 pm (subject to availability) - Free access to the sauna and steam bath, swimming pool and fitness centre - Laundry service - 24-hour luggage porter - Exclusive check-in and check-out at the Executive Floor reception - 2 complimentary bottles of water daily - English local newspaper - 24-hour room service - Complimentary WiFi
Room size:
The Level Premium - 32 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Premium Double Room Description, photos, price, amenities
- hypoallergenic pillow,
- wardrobe/closet,
- waste bin,
- heating,
- safe deposit box,
- iron,
- baby cot/crib,
- non-feather pillow (synthetic),
- carpeted floor,
- work desk,
- air conditioning,
- feather pillow,
- interconnecting rooms available,
- clothes rack,
- ironing facilities (iron and ironing board),
- bedside socket
- toilet paper,
- private bathroom,
- complimentary toiletries,
- body soap,
- toothbrush,
- toilet,
- shower cap,
- slippers,
- hairdryer,
- bathtub or shower,
- conditioner,
- shower,
- shampoo
- flat-screen tv,
- telephone,
- television (tv),
- cable tv channels
- bottled water,
- electric kettle,
- minibar
- key access,
- lockers (in shared rooms/hostels),
- wake-up call/alarm clock,
- towels,
- key card access,
- wake-up service
- city view,
- view
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
- air purifier
Enjoy the beautiful sights of Hanoi from a height! These rooms feature modern designs and state-of-the-art technology. All rooms are furnished with a choice of a king-sized bed or twin-sized beds, a large work desk with an executive chair, a well-stocked mini bar and in-room tea and coffee making facilities. Room rate includes: - 1 piece of laundry per day and room - 2 complimentary bottles of water daily - Free access to outdoor swimming pool, fitness center, sauna and steam bath - 24-hour room service - Complimentary WiFi
Room size:
Premium Double Room - 32 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 3
Choose your ideal room at Melia Hanoi
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- The Level Suite
- The Level Premium
- Deluxe Room
- Premium Double Room
- Suite
- The Level Suite with Balcony
- Family Suite
- Family Getaway Package
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
guided bike tours, special themed dinners, bar happy hour, local culture tours or classes
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, barbecue facilities, take-away lunches, café/snack bar, special dietary menus (on request), selection of wine/champagne, fresh fruit selection
Pools, spa & wellness
sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, outdoor swimming pool, seasonal outdoor pool, scenic view pool, pool safety fence, salon & beauty treatments, nourishing hair treatments, full spa amenities, curated spa/wellness packages, fitness activities, guided yoga sessions, certified personal trainer, changing rooms for fitness/spa, dedicated kids' pool, main swimming pool, general swimming pool access
Transport & getting around
on-site car rental
Reception & guest support
24/7 front desk, quick check-in/check-out, currency exchange service, excursion booking desk, baggage hold, on-site atm, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
outdoor terrace area, rooftop sun deck
Family & entertainment
professional babysitting/childcare, on-site casino entertainment, outdoor children's play area
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
On-site shops & services
on-site barber/beauty salon
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
The property offers on-site parking with an option for private parking.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 11 years old pay 1,339,800.00 VND per night using extra bed. Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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Frequently Asked Questions (FAQ)
- The Level Suite
- Deluxe Room
- Suite
- The Level Suite with Balcony
- Family Suite
- Family Getaway Package
- The Level Premium
- Premium Double Room
