Score from 300 reviews
- KN3 Ave, Kigali,
Rwanda - 
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Gallery Kigali Serena Hotel: See us up close!
Highlights
Complimentary guest parking
24/7 front desk support
Modern fitness centre
Luxurious spa and wellness centre
Sun-filled terrace
Airport shuttle service
Complimentary guest parking24/7 front desk supportModern fitness centreLuxurious spa and wellness centreSun-filled terraceAirport shuttle serviceThis 5-star establishment features an outdoor swimming pool, a fitness center, and a garden. Guests can take advantage of free private parking and enjoy city views from their accommodations. The hotel provides a terrace and a sauna, along with a 24-hour front desk, airport transfers, a shared lounge, and complimentary WiFi throughout the premises.
Each room is equipped with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box, and a private bathroom that includes a shower, free toiletries, and a hairdryer. Some units offer pool views and come with a balcony. Additionally, rooms are furnished with a desk and a kettle.
Dining options include a buffet or American breakfast. The on-site restaurant serves a variety of cuisines, including African, American, and Indian dishes. Special dietary requests such as dairy-free, kosher, and vegan meals can also be accommodated.
Guests can enjoy a spa and wellness center, as well as a hot tub at the hotel.
Rooms at Kigali Serena Hotel
Standard Double or Twin Room
- baby cot/crib,
- carpeted floor,
- hardwood/parquet flooring,
- clothes drying rack,
- air conditioning,
- seating area,
- clothes rack,
- private pool (attached to room/villa),
- work desk,
- ironing facilities (iron and ironing board),
- tumble dryer (for clothes),
- wardrobe/closet,
- safe deposit box,
- waste bin
- bathrobe,
- shower,
- bathtub,
- hairdryer,
- toilet,
- complimentary toiletries,
- slippers,
- bathtub or shower,
- private bathroom
- television (tv),
- telephone,
- satellite tv channels,
- flat-screen tv
- minibar,
- electric kettle,
- tea and coffee making facilities
- wake-up service,
- towels
- balcony,
- terrace,
- view,
- city view
- hand sanitiser (in room)
- free gym access (depending on room type)
This twin/double room's standout feature is the private pool. This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views.
Room size:
Standard Double or Twin Room - 25 m2
Bedroom 1 – Single bed
Max persons: 2 
Choose your ideal room at Kigali Serena Hotel
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
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Amenities at Kigali Serena Hotel
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
nearby golf course (within 3 km), special themed dinners, bar happy hour, live music and performances, live sports broadcasts, aerobics sessions
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, barbecue facilities, take-away lunches, café/snack bar, special dietary menus (on request), children's meals, child-friendly buffet, selection of wine/champagne, on-site coffee shop
Pools, spa & wellness
sauna access, gym/fitness studio, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, outdoor swimming pool, year-round outdoor pool, shade umbrellas, salon & beauty treatments, rejuvenating facial treatments, professional waxing services, expert make-up application, nourishing hair treatments, manicure services, pedicure services, professional hair cutting, expert hair colouring, professional hair styling, revitalising body treatments, exfoliating body scrub, detoxifying body wrap, phototherapy/light therapy, full spa amenities, relaxing steam room, spa relaxation lounge, soothing foot bath, curated spa/wellness packages, fitness activities, guided yoga sessions, group fitness workouts, certified personal trainer, changing rooms for fitness/spa, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, on-site car rental, airport transfer (surcharge applies), secure parking garage, disabled-access parking, airport meet and greet / pick up, convenient airport drop off
Reception & guest support
24/7 front desk, quick check-in/check-out, valet parking service, currency exchange service, baggage hold, guest concierge services, individual check-in/check-out
Shared spaces for guests
access to hotel garden, outdoor terrace area, guest lounge / tv room, patio/outdoor seating
Family & entertainment
professional babysitting/childcare, scheduled evening entertainment
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
On-site shops & services
on-site barber/beauty salon
Other property amenities
smoke-free rooms, accessible guest facilities, elevator access, noise-reducing/soundproofed rooms, in-room heating, hypoallergenic room options, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, restroom with support rails, raised toilet seat, lowered wash basin, bathroom emergency pull cord, audio assistance cues, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a private parking area, a parking garage, and accessible parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outFrom 07:00 Until 12:00 hours
Children and extra bedsChildren from 17 years old pay 150.00 USD per night using extra bed. Children from 0 to 3 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationAt Kigali Serena Hotel, payment by bank transfer prior to arrival is mandatory. After booking at Kigali Serena Hotel, the property will contact you with further instructions.
Please inform in advance of your expected arrival time. At Kigali Serena Hotel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
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Frequently Asked Questions (FAQ)
- Standard Double or Twin Room
