Very good
8.1 /10

Score from 248 reviews

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Imperial Hotel Express, Kisumu

★★★

Accommodation Kisumu, reservation, rooms, prices, reviews, gallery, location, contact

  • Oginga Odinga Road, p.o Box 1866 - Kisumu, Kenya - View on map
8.1 /10
Very good
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
See availability
Welcome to the Imperial Hotel Express, a cozy spot in the heart of Kisumu! Just 1.7 km from the Kisumu Museum and a short drive to the beautiful Ndere Island National Park, it's a great base for your adventures. This 3-star hotel offers all the comforts you'd expect, including a friendly shared lounge, room service, and speedy free WiFi to keep you connected.

The rooms are designed with your comfort in mind. Each one comes equipped with air conditioning to keep things cool, a seating area for relaxation, and a flat-screen TV with satellite channels for your entertainment. Plus, there's a secure safety deposit box and a private bathroom with a shower for your convenience.

Start your day right with a buffet or continental breakfast at Imperial Hotel Express, and don't miss out on the on-site restaurant! It serves a delightful mix of African, Indian, and European cuisine, with vegetarian, dairy-free, and halal options available upon request.

Whether you're visiting nearby Maseno University just 25 km away or catching a train at Luanda Station 32 km from here, you'll find all your travel needs met. Oh, and if you're flying in, Kisumu International Airport is just 4 km away. Happy travels!

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Rooms at Imperial Hotel Express

Standard Double Room

Room standards
  • seating area,
  • wardrobe/closet,
  • tile/marble flooring,
  • bedside socket,
  • safe deposit box,
  • air conditioning,
  • work desk,
  • private entrance
Sanitary facilities
  • toilet,
  • conditioner,
  • complimentary toiletries,
  • shower,
  • toilet paper,
  • bathtub or shower,
  • body soap,
  • private bathroom,
  • shampoo
Property technology & media
  • telephone,
  • laptop-sized safe,
  • satellite tv channels,
  • television (tv),
  • flat-screen tv
Dining & bars
  • bottled water
Paid extra services
  • key card access,
  • towels,
  • bed linen,
  • key access,
  • lockers (in shared rooms/hostels),
  • wake-up service
Location & local attractions
  • view
Accessibility for disabled guests
  • toilet with grab rails,
  • roll-in shower,
  • lift access (to room)

The double room features a private bathroom, air conditioning, a private entrance, as well as a seating area with a flat-screen TV. The double room offers a wardrobe, a safe deposit box, a tiled floor, as well as a TV with satellite channels. The unit provides 1 bed.

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Amenities at Imperial Hotel Express

General property information General property information

wi-fi throughout the property

On-site activities & leisure On-site activities & leisure

nearby golf course (within 3 km)

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, in-room dining service, café/snack bar, special dietary menus (on request), children's meals, child-friendly buffet, selection of wine/champagne

Transport & getting around Transport & getting around

on-site car rental

Reception & guest support Reception & guest support

24/7 front desk, quick check-in/check-out, currency exchange service, baggage hold, on-site atm, individual check-in/check-out, secure lockers, invoices available

Shared spaces for guests Shared spaces for guests

guest lounge / tv room, patio/outdoor seating

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping

Business & conference facilities Business & conference facilities

conference and banquet facilities

On-site shops & services On-site shops & services

convenience store/minimarket on premises

Other property amenities Other property amenities

smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, hypoallergenic room options, individually controlled air conditioning, allocated smoking zone, standard key entry, secure key card entry

Property safety & security Property safety & security

in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries

Internet access

Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.

Guest parking

Details about parking facilities are not available.

Check-in, check-out, and payment policies

Check-in

From 14:00 Until 23:30 hours

Check-out

From 07:00 Until 10:00 hours

Children and extra beds

Children from 0 to 3 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are not permitted.

Languages spoken
 
Contact methods
☎ telephone
@ E-mail
Important information
Please inform in advance of your expected arrival time. At Imperial Hotel Express, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.

Location and nearby attractions

 

Photo gallery

Guest reviews of Imperial Hotel Express

Check guest reviews about Imperial Hotel Express
All reviews in one place!

8/10
Clean room, good water pressure, hot shower. Breakfast fresh and tasty. Location in CBD easy to reach supermarkets and hospitals. Staff friendly and helpful. WiFi weak in room but okay outside. Earplugs needed for nightclub noise at back. Overall good value place.

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Frequently Asked Questions (FAQ)

Check-in starts at 23:30 and check-out is by 10:00.
Yes, there is parking for guests, ensuring convenience and safety.
Prices vary by date and other factors. Please provide dates for accurate information.
We offer various accommodation options depending on availability. Please check our website for more details.

  • Standard Double Room
The property is not fully adapted for children, but is welcoming to all.
Yes, we provide a separate buffet just for children.
Yes, our property offers an ironing service.
Yes, for our guests' safety, the property is secured 24/7.
Yes, the property is fully equipped with fire extinguishers in easily accessible locations.
Yes, after a thorough cleaning and disinfection, the accommodation is sealed until the next guest arrives.

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