Score from 79 reviews
- Алматы, 050000 Kok-Shoky,
Kazakhstan - 
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Highlights
Terrace
Daily housekeeping
Non-smoking property
Restaurant
Free parking
24/7 front desk
TerraceDaily housekeepingNon-smoking propertyRestaurantFree parking24/7 front deskGuests can take advantage of complimentary WiFi, along with a kids' club that ensures younger travelers have plenty of fun. Room service is available for those who prefer to enjoy meals in the comfort of their rooms. The hotel also boasts a luxurious spa and wellness center, complete with an indoor pool, sauna, and hot tub, not to mention a fantastic on-site restaurant.
Each accommodation unit is designed with comfort in mind, featuring a cozy seating area. Rooms are equipped with air conditioning, a safety deposit box, and a flat-screen TV. Some rooms even come with a charming balcony, ideal for sipping morning coffee or enjoying the evening breeze. All rooms include a wardrobe and kettle, ensuring guests have everything they need for a relaxing stay.
Start your day right with a delicious continental breakfast, fueling you for a day of exploration or relaxation.
For those looking for a unique wellness experience, ТАУ-HOUSE also offers a soothing hammam, perfect for unwinding after a day of sightseeing.
The friendly staff at the 24-hour front desk speak Arabic, Mandarin, German, and English, and are always ready to share practical advice about the local area, enhancing your stay.
Atakent-Expo is just 14 km from the hotel, and the Dolphin Entertainment Centre is 15 km away. Plus, Almaty International Airport is a convenient 32 km distance, making traveling to and from ТАУ-HOUSE a breeze.
At ТАУ-HOUSE, hen, stag, or similar parties are not accepted.
Choose your ideal room at ТАУ-HOUSE
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Double Room
- Twin Room
- Suite
- Two-Bedroom Suite
- Deluxe Suite
- Suite with Balcony
- Suite with Balcony
- Double Room with Balcony
- Twin Room with Balcony
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General
parking available, pets are welcome, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
Activities
fishing opportunities, access to water park, guided walking tours, special themed dinners, live music and performances, live sports broadcasts
Services
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Food & Drink
on-site restaurant, in-room dining service, hotel bar, special dietary menus (on request), children's meals, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pool and wellness
sauna access, spa & wellness sanctuary, massage therapies, hot tub / jacuzzi access, turkish bath / hammam, heated indoor pool, outdoor swimming pool, year-round outdoor pool, year-round indoor pool, outdoor bathing area, communal bathhouse, aquatic water slide, scenic view pool, temperature-controlled/heated pool, saline/salt-water pool, sunbeds and beach chairs, shade umbrellas, relaxing steam room, spa relaxation lounge, therapeutic back massage, relaxing neck massage, rejuvenating foot massage, romantic couples massage, invigorating head massage, soothing hand massage, comprehensive full body massage, dedicated kids' pool, general swimming pool access
Transport
ev (electric vehicle) charging point, disabled-access parking
Reception services
24/7 front desk, quick check-in/check-out, baggage hold, on-site atm, individual check-in/check-out, invoices available
Common areas
access to hotel garden, outdoor terrace area, rooftop sun deck, patio/outdoor seating, communal outdoor fireplace
Entertainment and family services
outdoor children's play area, supervised kids' activity club, children's outdoor recreation equipment
Cleaning services
guest laundry service, efficient ironing service, regular daily housekeeping
Business facilities
conference and banquet facilities, fax and photocopying services
Miscellaneous
smoke-free rooms, accessible guest facilities, spacious family rooms, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, standard key entry
Safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Safety features
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Physical distancing
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders, protective screens/barriers between staff and guests where needed
Cleanliness & disinfecting
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet
Free WiFi throughout! The property offers internet services with free WiFi available in all areas.
Parking
Free parking! The property offers free on-site parking, including a dedicated private parking area. Electric vehicle charging station is available. Accessible parking facilities are available on site.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 4 to 12 years old pay 15,000.00 KZT per night using extra bed. Children from 13 years old pay 20,000.00 KZT per night using extra bed. Children from 0 to 3 years old pay 5,000.00 KZT per night using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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