Score from 359 reviews
- Shukutsu 3-282, 047-0047 Otaru,
Japan - 
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Gallery Hotel Neu Schloss Otaru: See us up close!
Highlights
Private, monitored parking area
Entirely smoke-free property- Stylish bar and lounge
Complimentary wi-fi property-wide
24/7 front desk support
On-site restaurant
Private, monitored parking areaEntirely smoke-free propertyStylish bar and loungeComplimentary wi-fi property-wide24/7 front desk supportOn-site restaurantThe European-style rooms are just lovely—think cozy decor with all the modern touches like a flat-screen TV, a mini bar, and an electric kettle ready to brew some delicious green tea. They even provide comfy room wear, so you can lounge in style. And if you’re in the mood to unwind, the Rotenburo bath with ocean views is just the place to soak up some relaxation.
Need a little help? The 24-hour front desk is there for you with photocopying services and luggage storage. There’s also a free computer station in the lobby if you need to catch up on work or plan your next adventure.
When it comes to dining, the Blau Kuste restaurant serves up delicious French cuisine that’s sure to impress, and don’t forget to pop into Bar Perle for a refreshing drink.
Oh, and did I mention? The Otaru Neu Schloss Hotel is only a 2-minute stroll away from the Otaru Aquarium, making it a fantastic spot for a day out. And if you’re arriving from far away, Shin-Chitose Airport is just a 1-hour and 50-minute ride. Talk about convenience!
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Rooms at Hotel Neu Schloss Otaru
Room with Carpeted Area, Open Air Bath and Ocean View - Non-Smoking
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- safe deposit box,
- heating,
- carpeted floor,
- waste bin,
- seating area,
- air conditioning
- shower,
- slippers,
- toilet paper,
- shower cap,
- conditioner,
- toothbrush,
- additional toilet,
- complimentary toiletries,
- body soap,
- hairdryer,
- private bathroom,
- toilet,
- shampoo,
- bathtub
- telephone,
- flat-screen tv,
- satellite tv channels
- refrigerator,
- electric kettle,
- minibar
- towels,
- key access,
- alarm clock
- sea view,
- view
- lift access (to room)
- private outdoor hot tub (with room)
This quadruple room features 2 single beds, a carpeted seating area and 2 futon bedding. Each are fitted with air conditioning, a partial sea view and bathrobes.
Room size:
Room with Carpeted Area, Open Air Bath and Ocean View - Non-Smoking - 38 m2
Bedroom 1 – Single bed, Futon Mat
Max persons: 5 
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Amenities at Hotel Neu Schloss Otaru
General property information
parking available, complimentary parking, on-site parking, private parking area
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, hotel bar, beverage vending machine
Pools, spa & wellness
sauna access, outdoor bathing area, communal bathhouse
Transport & getting around
complimentary shuttle service, on-street parking, disabled-access parking, general shuttle transport
Reception & guest support
24/7 front desk, baggage hold
Cleanliness & housekeeping
in-room trouser press
Business & conference facilities
conference and banquet facilities
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, in-room heating, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, full wheelchair accessibility, restroom with support rails, bathroom emergency pull cord, standard key entry
Property safety & security
strategically placed smoke detectors
Security systems
staff adherence to all local authority safety protocols, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! Free parking is provided on site with options for private and street parking, as well as accessible parking spaces.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 19:30 hours
Check-outUntil 11:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationOpening hour between 17 Aug 2021 - 12 Sep 2021 (Alcohol free)
Weekdays 17:00～20:00
Weekends 17:00～20:00
Bar Perle
Closed between 17 Aug 2021 - 12 Sep 2021
To use the hotel's free shuttle, please make a reservation in advance. Contact details for Hotel Neu Schloss Otaru can be found on the booking confirmation.
JR Otaru Station to Hotel 15:00/16:00/17:00/18:00
From Hotel to JR Otaru Station 09:00/10:00/11:00/12:00
Location and nearby attractions
Photo gallery
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