Score from 102 reviews
- Gualabi Lote 25A Colinas de San Pablo S/N - 20 minutos de Otavalo, 100450 Otavalo,
Ecuador - 
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Gallery Hotel Medina Del Lago: See us up close!
Highlights
Luxurious spa and wellness centre
Parking directly at the property
Sun-filled terrace
Non-smoking rooms available
Modern fitness centre
Daily room cleaning service
Luxurious spa and wellness centreParking directly at the propertySun-filled terraceNon-smoking rooms availableModern fitness centreDaily room cleaning serviceA daily American breakfast is provided at the hotel.
Hotel Medina Del Lago provides 5-star accommodations, including an indoor pool and a playground for children.
Situated in Otavalo, 33 km from the Central Bank Museum, the hotel offers amenities such as a fitness center, complimentary private parking, a garden, and a terrace. Additional facilities include a restaurant, room service, and concierge services, along with free WiFi available throughout the property. Guests can appreciate views of the mountains.
Quito Mariscal Sucre International Airport is located 81 km away.
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Rooms at Hotel Medina Del Lago
King Room with Balcony
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- non-feather pillow (synthetic),
- private heated pool (with room/suite),
- bedside socket,
- sofa bed,
- pool towels (in room),
- dressing room,
- private covered pool (with room/suite),
- baby cot/crib,
- waste bin,
- cleaning supplies (e.g., for kitchenette),
- travel adapter,
- wardrobe/closet,
- sofa
- bathtub or shower,
- shower,
- conditioner,
- slippers,
- toilet paper,
- toilet,
- bathrobe,
- complimentary toiletries,
- shampoo,
- hairdryer,
- private bathroom
- cable tv channels,
- television (tv),
- telephone,
- flat-screen tv,
- radio
- key card access,
- towels,
- bed linen,
- alarm clock
- balcony,
- mountain view,
- lake view,
- landmark view,
- view
- lift access (to room),
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible
- fire extinguisher (in room/apartment),
- smoke detector
- hand sanitiser (in room)
The spacious double room offers a wardrobe, a dressing room, a balcony with lake views as well as a private bathroom boasting a shower. The unit is equipped with 1 bed.
Room size:
King Room with Balcony - 40 m2
Bedroom 1 – Large bed (King size)
Max persons: 3 
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Amenities at Hotel Medina Del Lago
General property information
parking available, complimentary parking, on-site parking, private parking area
On-site activities & leisure
horseback riding, pop-up art exhibitions, guided walking tours, special themed dinners, archery range
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, breakfast served in room, special dietary menus (on request), selection of wine/champagne, on-site coffee shop
Pools, spa & wellness
gym/fitness studio, spa & wellness sanctuary, massage therapies, heated indoor pool, year-round indoor pool, temperature-controlled/heated pool, relaxing plunge pool, children's shallow end, covered swimming pool, full spa amenities, spa relaxation lounge, curated spa/wellness packages, fitness activities, main swimming pool, general swimming pool access
Transport & getting around
secure parking garage, disabled-access parking
Reception & guest support
excursion booking desk, baggage hold, guest concierge services, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, recreation/games lounge, on-site chapel or shrine, rooftop sun deck, patio/outdoor seating, communal outdoor fireplace
Family & entertainment
outdoor children's play area, selection of board games/puzzles, children's outdoor recreation equipment
Cleanliness & housekeeping
guest laundry service, efficient ironing service, regular daily housekeeping
Business & conference facilities
business services center
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, entirely non-smoking property, allocated smoking zone, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, strategically placed smoke detectors, cctv surveillance in public areas, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, comprehensive first-aid kit accessible, access to qualified healthcare professionals
Social distancing guidelines
secure cashless payment methods accepted
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
all dining ware (plates, cutlery, glasses) fully sanitised
Internet access
Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a private parking area, a parking garage, and accessible parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 21:00 hours
Check-outFrom 08:00 Until 12:00 hours
Children and extra bedsChildren from 5 to 10 years old pay 30.00 USD per night using extra bed. Children from 11 to 16 years old pay 55.00 USD per night using extra bed. Children from 1 to 4 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children from 1 years old.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationAt Hotel Medina Del Lago, payment by bank transfer prior to arrival is mandatory. After booking at Hotel Medina Del Lago, the property will contact you with further instructions.
Please inform in advance of your expected arrival time. At Hotel Medina Del Lago, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Location and nearby attractions
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