- No. 289, Jianguo North Road, Gongshu District, Hangzhou, 310000 Hangzhou,
China - 
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Gallery ELong Hotel Hangzhou West Lake: See us up close!
Highlights
On-site restaurant
Comfortable family rooms
Complimentary guest parking
Air-conditioned public areas and rooms
Complimentary wi-fi property-wide
Daily room cleaning service
On-site restaurantComfortable family roomsComplimentary guest parkingAir-conditioned public areas and roomsComplimentary wi-fi property-wideDaily room cleaning serviceAll rooms are fitted with a flat-screen TV with cable channels, a kettle, a shower, free toiletries and a desk. The units at the hotel come with a seating area.
Breakfast is available, and includes buffet, American and Asian options.
Xixi Wetland is 13 km from ELong Hotel Hangzhou West Lake, while Remnant Snow on the Bridge in Winter is 4.2 km from the property. Hangzhou Xiaoshan International Airport is 26 km away.
We focus on enhancing your experience with secure and easy-to-use cashless payment systems. Discover the ease of roaming the vicinity with our luggage storage, freeing you from the burden of carrying bags. Each lodging provides a coffee and tea brewing station, wonderful for a revitalizing morning or a soothing afternoon. Our commitment to your safety is shown by providing smoke detectors in all rooms. Lock in your stay with us and revel in the benefit of complimentary parking. Connect to our free, fast Wi-Fi available across the property. Find a snug haven for two in our double rooms, crafted to amplify closeness and affection. Schedule your perfect retreat through our efficient reservation system, which includes in-depth reviews, numerous visual aids, a straightforward user interface, and recommendations from past guests to assist your selection.
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Rooms at ELong Hotel Hangzhou West Lake
Superior Twin Room
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- seating area,
- waste bin,
- air conditioning,
- clothes rack,
- work desk
- shampoo,
- conditioner,
- toilet,
- slippers,
- toilet paper,
- complimentary toiletries,
- hairdryer,
- shower,
- bathrobe
- cable tv channels,
- flat-screen tv,
- television (tv),
- telephone
- bottled water,
- electric kettle,
- tea and coffee making facilities
- towels,
- key card access,
- wake-up call/alarm clock,
- bed linen
- city view,
- view
- lift access (to room),
- walk-in shower (no step)
- smoke detector
The twin room features air conditioning, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as city views. The unit is furnished with 2 beds.
Room size:
Superior Twin Room - 28 m2
Bedroom 1 – Single bed
Max persons: 2 
Amenities at ELong Hotel Hangzhou West Lake
General property information
parking available, complimentary parking, on-site parking, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, take-away lunches, on-site coffee shop
Pools, spa & wellness
gym/fitness studio
Transport & getting around
on-site car rental
Reception & guest support
24/7 front desk, quick check-in/check-out, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, secure lockers, invoices available
Cleanliness & housekeeping
guest laundry service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, entirely non-smoking property, individually controlled air conditioning, full wheelchair accessibility
Property safety & security
round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking facilities.
Check-in, check-out, and payment policies
Check-inFrom 14:00 hours
Check-outUntil 12:00 hours
Children and extra bedsGuests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methods
Important informationLocation and nearby attractions
Photo gallery
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Frequently Asked Questions (FAQ)
- Superior Twin Room
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