Score from 1054 reviews
- Pamporovo, 4870 Pamporovo,
Bulgaria - 
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Highlights
Private, monitored parking area
Airport shuttle service
Modern fitness centre
Non-smoking rooms available- Indoor leisure pool
Complimentary wi-fi property-wide
Private, monitored parking areaAirport shuttle serviceModern fitness centreNon-smoking rooms availableIndoor leisure poolComplimentary wi-fi property-wideThe aparthotel features cozy units equipped with wardrobes and flat-screen TVs. Each unit has its own private bathroom complete with a shower and hair dryer. You’ll appreciate the free WiFi availability in all accommodations, with some even boasting a lovely terrace to enjoy the fresh air. Fresh linen and towels are provided for your comfort.
Guests can kick off their day with a hearty buffet or continental breakfast. For your coffee cravings, there’s a coffee shop on-site, and packed lunches are also an option for those on the go.
For relaxation, dive into the indoor pool or retreat to the steam room. Families will love the indoor play area for kids. If adventure calls, skiing and hiking opportunities are just around the corner. Additionally, you can take advantage of the car rental service and ski storage available right on site.
Just 50 km away lies the captivating Devil's Throat Cave, and if you're arriving by air, Plovdiv International Airport is 69 km from the property, which also offers a paid airport shuttle service.
Sauna is closed from 2025-06-01 until 2025-04-01
Hot tub/jacuzzi is closed from 2025-06-01 until 2025-04-01
Deluxe Queen Studio Description, photos, price, amenities
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- sofa bed,
- dressing room,
- hardwood/parquet flooring,
- baby cot/crib,
- wardrobe/closet,
- private heated pool (with room/suite),
- sofa,
- heating,
- cleaning supplies (e.g., for kitchenette),
- waste bin,
- feather pillow,
- bedside socket,
- clothes rack
- shower,
- hairdryer,
- toilet paper,
- complimentary toiletries,
- private bathroom,
- body soap,
- shampoo,
- toilet
- cable tv channels,
- flat-screen tv,
- television (tv)
- refrigerator,
- kitchenware,
- microwave,
- wine glasses
- towels/bed linen (extra charge if not standard),
- wake-up service,
- key access,
- bed linen,
- towels
- garden view,
- balcony
- lift access (to room),
- upper floors accessible by lift (to room)
- detached house/villa
- free spa access (depending on room type),
- free gym access (depending on room type)
This studio includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit provides 2 beds.
Room size:
Deluxe Queen Studio - 35 m2
Bedroom 1 – Sofa bed, Large bed (King size)
Max persons: 3 
Deluxe One-Bedroom Apartment Description, photos, price, amenities
- feather pillow,
- dressing room,
- heating,
- cleaning supplies (e.g., for kitchenette),
- seating area,
- hardwood/parquet flooring,
- clothes rack,
- sofa,
- sofa bed,
- bedside socket,
- waste bin,
- baby cot/crib,
- private heated pool (with room/suite),
- wardrobe/closet
- body soap,
- toilet,
- private bathroom,
- hairdryer,
- toilet paper,
- shampoo,
- shower,
- complimentary toiletries
- cable tv channels,
- flat-screen tv,
- television (tv)
- dining area,
- wine glasses,
- full kitchen,
- microwave,
- dining table,
- refrigerator,
- kitchenware
- bed linen,
- towels/bed linen (extra charge if not standard),
- wake-up service,
- key access,
- towels
- balcony,
- terrace,
- garden view
- upper floors accessible by lift (to room),
- lift access (to room)
- detached house/villa
- free gym access (depending on room type),
- free spa access (depending on room type)
This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. A kitchen fitted with a refrigerator, kitchenware and a microwave is available for cooking and storing food. Boasting a terrace with garden views, this apartment also offers a seating area and a flat-screen TV with cable channels. The unit is furnished with 2 beds.
Room size:
Deluxe One-Bedroom Apartment - 55 m2
Bedroom 1 – Double bed
Max persons: 4
Deluxe Two-Bedroom Apartment Description, photos, price, amenities
- private heated pool (with room/suite),
- bedside socket,
- sofa,
- cleaning supplies (e.g., for kitchenette),
- sofa bed,
- dressing room,
- baby cot/crib,
- waste bin,
- heating,
- wardrobe/closet,
- feather pillow,
- clothes rack,
- hardwood/parquet flooring,
- seating area
- shower,
- hairdryer,
- private bathroom,
- body soap,
- toilet paper,
- shampoo,
- toilet,
- complimentary toiletries
- television (tv),
- flat-screen tv,
- cable tv channels
- kitchenware,
- microwave,
- wine glasses,
- full kitchen,
- refrigerator,
- dining area,
- dining table
- bed linen,
- key access,
- wake-up service,
- towels/bed linen (extra charge if not standard),
- towels
- terrace,
- balcony,
- garden view
- lift access (to room),
- upper floors accessible by lift (to room)
- detached house/villa
- free gym access (depending on room type),
- free spa access (depending on room type)
This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. A kitchen fitted with a refrigerator, kitchenware and a microwave is available for cooking and storing food. Boasting a terrace with garden views, this apartment also offers a seating area and a flat-screen TV with cable channels. The unit is furnished with 3 beds.
Room size:
Deluxe Two-Bedroom Apartment - 100 m2
Bedroom 1 – Large bed (King size)
Bedroom 2 – Large bed (King size)
Max persons: 6
Deluxe Double Room Description, photos, price, amenities
- dressing room,
- private heated pool (with room/suite),
- hardwood/parquet flooring,
- bedside socket,
- feather pillow,
- heating,
- wardrobe/closet,
- cleaning supplies (e.g., for kitchenette),
- waste bin,
- clothes rack
- body soap,
- complimentary toiletries,
- shower,
- private bathroom,
- toilet paper,
- hairdryer,
- toilet,
- shampoo
- flat-screen tv,
- television (tv),
- cable tv channels
- towels/bed linen (extra charge if not standard),
- bed linen,
- key access,
- wake-up service,
- towels
- garden view
- upper floors accessible by lift (to room),
- lift access (to room)
- detached house/villa
- free spa access (depending on room type),
- free gym access (depending on room type)
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a wardrobe, a dressing room, parquet floors, a flat-screen TV with cable channels, as well as garden views.
Room size:
Deluxe Double Room - 25 m2
Bedroom 1 – Single bed
Max persons: 2
Choose your ideal room at Complex Nero
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Deluxe Queen Studio
- Deluxe One-Bedroom Apartment
- Deluxe Two-Bedroom Apartment
- Deluxe Double Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
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Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
fishing opportunities, skiing activities, table tennis facilities, hiking trails accessible, horseback riding, ski equipment storage, ski lessons available, guided walking tours, local culture tours or classes, live sports broadcasts
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, hotel bar, take-away lunches, café/snack bar, selection of wine/champagne, on-site coffee shop
Pools, spa & wellness
sauna access, gym/fitness studio, hot tub / jacuzzi access, heated indoor pool, year-round indoor pool, temperature-controlled/heated pool, relaxing steam room, spa relaxation lounge, fitness activities, main swimming pool, general swimming pool access
Transport & getting around
convenient airport shuttle, on-site car rental, airport transfer (surcharge applies), ev (electric vehicle) charging point, disabled-access parking, airport meet and greet / pick up, convenient airport drop off
Reception & guest support
24/7 front desk, baggage hold, individual check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, recreation/games lounge, rooftop sun deck, guest lounge / tv room, patio/outdoor seating, designated picnic spot
Family & entertainment
selection of board games/puzzles, secure indoor play zone
Cleanliness & housekeeping
guest laundry service, efficient ironing service
Business & conference facilities
conference and banquet facilities, fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, in-room heating, entirely non-smoking property, allocated smoking zone, standard key entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area. Electric vehicle charging station is available. Accessible parking facilities are available on site.
Check-in, check-out, and payment policies
Check-inFrom 15:00 hours
Check-outUntil 12:00 hours
Children and extra bedsChildren from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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