Cloud Hotel & Suites Nairobi

★★★★

Diamond Plaza, Parklands, 00100 Nairobi, Kenya

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Wi-Fi is available free of charge in every room of our property
Property type:
Hotel
Online booking

About Cloud Hotel & Suites

Located 1 km from the City Park and 6 km from Nairobi central, Cloud Hotel & Suites offers an outdoor pool, rooftop restaurant and 24-hour front desk. Free WiFi and parking is available.

The elegant and African-inspired rooms and suites will provide you with a flat-screen TV, air conditioning, a work desk and iPod docking station. The more spacious suites also offer a seating area with sofa. The private bathrooms are fitted with a hairdryer and free toiletries.

Breakfast is served at the roof top restaurant by the pool, overlooking the city.

Other facilities offered include a games room, a nightclub, a casino, a tour desk, and meeting facilities. Located within a shopping mall, guests also have easy access to banks, foreign exchange bureaus and supermarkets.

The Karura Forest is a 10-minute drive from Cloud Hotel & Suites and Jomo Kenyatta International Airport can be reached within 30 minutes by car. The property provides airport shuttle services upon request.

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Rooms: 28

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Rooms & Availability

Standard Double Room

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Photo gallery - Standard Double Room

Room Amenities

  • Clothes iron,
  • Garment hanging rack,
  • Power outlet near the bed,
  • Noise reduction features,
  • Couch,
  • Electrical converter,
  • Infant beds,
  • Garbage bins,
  • Sitting area,
  • Down-filled pillow,
  • Climate control,
  • Secure safe,
  • Pool on the rooftop,
  • Ceramic or marble flooring,
  • Work desk,
  • Indoor heating,
  • Clothes dryer,
  • Towels for the pool,
  • Trousers press,
  • Temperature-controlled pool,
  • Clothing storage or cupboard

Bathroom

  • Steam room,
  • Footwear for indoors,
  • Hair drying equipment,
  • Bathtub or shower,
  • Shower facilities,
  • Shower head cover,
  • Tooth cleaning brush,
  • Complimentary toiletries,
  • Hair cleanser,
  • Hair conditioner,
  • Bathroom tissue,
  • Body wash,
  • Ensuite bathroom,
  • Restroom

Media & Technology

  • AM/FM Radio,
  • Phone,
  • Docking station for iPod,
  • Television with cable channels,
  • Television,
  • TV with satellite channels,
  • Television with flat screen

Food & Drink

  • Bottled water,
  • Tea and Coffee making facilities,
  • Mini fridge,
  • Kettle for hot water,
  • Mini refrigerator

Services & Extras

  • Clock with alarm,
  • Wake-up call service/Alarm clock,
  • Electronic key card access,
  • Morning wake-up call,
  • Bed linens,
  • Bath towels

Outdoor & View

  • View of the garden,
  • Scenery,
  • View of inner courtyard,
  • Urban view

Accessibility

  • Elevator access,
  • Step-free shower,
  • Bathroom emergency pull cord,
  • Whole unit situated on the ground level,
  • Top levels reachable by lift,
  • Entire unit accessible for wheelchairs

Safety & security

  • Fire alarm,
  • Emergency fire extinguisher

Safety features

  • Air filtration systems

Cleanliness & disinfecting

  • Hand sanitizer provided

This air-conditioned room features a flat-screen TV, a seating area, a desk and an iPod docking station. The bathroom contains a shower, a hairdryer and free toiletries.

Photo gallery - Executive Room

This more spacious and air-conditioned suite features a separate sitting area with sofa, a desk, a flat-screen TV and an iPod docking station. The bathroom contains a bath and shower, a hairdryer and free toiletries.

Photo gallery - Master Suite

This more spacious and air-conditioned suite features a sitting area with sofa, a desk, a flat-screen TV and an iPod docking station. The bathroom contains a bath and shower, a hairdryer and free toiletries.

Amenities

General

General

  • Car park
  • On-site parking
  • Exclusive parking
  • Wireless internet access throughout the property
Activities

Activities

  • Golf course (within 3 kilometers)
  • Temporary art exhibitions
  • Film screening evenings
  • Socializing during happy hours
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Grilling amenities
  • Prepared lunch boxes
  • Refreshment stand
  • Customized dietary menus (upon request)
  • Children's meals
  • Child-friendly buffet options
  • Wine and champagne
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Steam room
  • Gymnasium
  • Relaxation and wellness center
  • Whirlpool bath
  • Indoor swimming pool
  • Year-round indoor pool
  • Temperature-controlled pool
  • Pool safety cover
  • Aesthetic treatments
  • Hair trimming
  • Hair arranging
  • Body care treatments
  • Spa amenities
  • Steam chamber
  • Spa resting area
  • Spa and wellness packages
  • Physical fitness
  • Yoga sessions
  • Exercise classes
  • Personal fitness coach
  • Fitness and spa changing rooms
  • Pool for swimming
  • Swimming facility
Transport

Transport

  • Airport transportation
  • Vehicle rental
  • Shuttle service (extra fee)
  • Airport transportation (additional fee)
  • Public transit passes
  • Airport pick-up service
  • Airport drop-off service
  • Transportation service
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Money exchange
  • Travel information desk
  • Baggage holding area
  • On-site cash dispenser
  • Personalized guest services
  • Exclusive check-in/check-out
  • Secure storage compartments
  • Billing statement available
Common areas

Common areas

  • Sundeck
  • Common living room with TV
  • Patio furniture
Entertainment and family services

Entertainment and family services

  • Gaming facility
  • Dance club/Disc jockey
  • Outdoor play equipment for children
  • Safety barriers for infants
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Pants pressing
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Corporate hub
  • Facsimile and photocopy services
Shops

Shops

  • Hair salon and beauty parlor
  • Convenience store within the premises
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Rooms for families
  • Elevator
  • Noise-reducing rooms
  • Climate control
  • Climate control system
  • Assigned smoking zone
  • Accessible for wheelchairs
  • Restroom with support rails
  • Emergency pull cord in restroom
  • Physical key entry
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Round-the-clock security
  • Security alert system
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Property provides thermometers for guest use
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Non-cash payment options
  • Social distancing guidelines observed
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • The property offers on-site parking with an option for private parking.

House Rules

Check-in

  • From hours

Check-out

  • From Until hours

Pets

  • Pets are not permitted.
Important information
Please inform in advance of your expected arrival time. At Cloud Hotel & Suites, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Cloud Hotel & Suites, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Cloud Hotel & Suites, all special requests are subject to availability and may incur additional charges.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Cloud Hotel & Suites
All reviews in one place!

John 03 - 2025
7/10

Nice location, close to attractions. Hotel was clean and neat. Breakfast was good, gym was nice. Reception ok.

ℹ) Reviews represent the subjective opinions of users, not sleepzon.com, and may differ from our assessment of Cloud Hotel & Suites

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FAQ

What are the check-in and check-out times at Cloud Hotel & Suites?

Check-in starts at 14:00 and check-out is by 11:00.

What are the coordinates?

Use the GPS coordinates: -1.258182, 36.818796 to reach the destination.

Is Wi-Fi available throughout Cloud Hotel & Suites?

Yes, Wi-Fi is available in all areas.

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