Fabulous
8.6 /10

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Alanda Hotel, Astana

★★★★

Accommodation Astana, reservation, rooms, prices, reviews, gallery, location, contact

  • 33 Tauelsizdik Avenue, 020000 Astana, Kazakhstan - View on map
8.6 /10
Fabulous
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
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Located in the heart of Astana, Alanda Hotel offers an on-site restaurant that specializes in European dishes and features a terrace with stunning views. The lobby bar serves a selection of beverages, snacks, and meals. Guests can enjoy complimentary WiFi throughout the hotel, along with free private parking. A gym is also available at no extra charge.

Alanda Hotel is situated 7 km from Expo 2017 Astana and 1.5 km from Khazret Sultan Mosque. The closest airport is Astana International Airport, located 13 km away from the hotel.

The rooms are air-conditioned and come with a flat-screen TV featuring cable channels, carpeted floors, a safe, and a minibar. Each room includes a private bathroom, complete with bathrobes and slippers for added comfort.

On-site, there is a wellness center that provides cosmetic and spa treatments, as well as beauty services. Business travelers will find a conference hall available for their needs. Additional amenities include luggage storage and a tour desk.

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Rooms at Alanda Hotel

Standard Double Room

Room standards
  • air conditioning,
  • carpeted floor,
  • feather pillow,
  • work desk,
  • heating,
  • clothes rack,
  • clothes drying rack,
  • soundproofed rooms,
  • wardrobe/closet,
  • bedside socket,
  • safe deposit box,
  • hardwood/parquet flooring,
  • waste bin
Sanitary facilities
  • additional toilet,
  • hairdryer,
  • slippers,
  • toilet paper,
  • toothbrush,
  • bathtub or shower,
  • private bathroom,
  • bathrobe,
  • conditioner,
  • shower,
  • toilet,
  • body soap,
  • shampoo,
  • bidet,
  • shower cap,
  • complimentary toiletries
Property technology & media
  • telephone,
  • flat-screen tv,
  • television (tv),
  • satellite tv channels,
  • cable tv channels
Dining & bars
  • refrigerator,
  • bottled water,
  • electric kettle,
  • minibar,
  • tea and coffee making facilities
Paid extra services
  • wake-up service,
  • key access,
  • towels
Location & local attractions
  • city view,
  • balcony,
  • view
Accessibility for disabled guests
  • upper floors accessible by stairs only (to room),
  • upper floors accessible by lift (to room),
  • lift access (to room),
  • walk-in shower (no step)
Property safety & security
  • carbon monoxide sources (e.g., fireplace - risk information),
  • smoke detector,
  • fire extinguisher (in room/apartment),
  • carbon monoxide detector
Security systems
  • air purifier
Social distancing guidelines
  • individually controlled air conditioning for room
Disinfection & cleaning procedures
  • hand sanitiser (in room)

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit provides 1 bed.

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Amenities at Alanda Hotel

General property information General property information

wi-fi throughout the property

On-site activities & leisure On-site activities & leisure

live music and performances

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

on-site restaurant, in-room dining service, hotel bar, breakfast served in room, special dietary menus (on request), child-friendly buffet, on-site coffee shop

Pools, spa & wellness Pools, spa & wellness

sauna access, gym/fitness studio, massage therapies, salon & beauty treatments, full spa amenities, relaxing steam room, fitness activities

Transport & getting around Transport & getting around

convenient airport shuttle, shuttle service (surcharge applies), airport transfer (surcharge applies), general shuttle transport

Reception & guest support Reception & guest support

24/7 front desk, quick check-in/check-out, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, invoices available

Shared spaces for guests Shared spaces for guests

access to hotel garden, outdoor terrace area

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, efficient ironing service, regular daily housekeeping

Business & conference facilities Business & conference facilities

conference and banquet facilities, fax and photocopying services

On-site shops & services On-site shops & services

on-site barber/beauty salon

Other property amenities Other property amenities

smoke-free rooms, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, secure key card entry

Property safety & security Property safety & security

in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

secure cashless payment methods accepted, strict adherence to physical distancing guidelines

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries

Internet access

Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.

Guest parking

Details about parking facilities are not available.

Check-in, check-out, and payment policies

Check-in

From 14:00 hours

Check-out

Until 12:00 hours

Children and extra beds

Children from 5 years old pay 7,000.00 KZT per night using extra bed. Children from 1 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children from 1 years old.

Pets

Pets are not permitted.

Languages spoken
   
Contact methods
☎ telephone
@ E-mail
Important information
Please inform in advance of your expected arrival time. At Alanda Hotel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.

Location and nearby attractions

 

Photo gallery

Guest reviews of Alanda Hotel

Check guest reviews about Alanda Hotel
All reviews in one place!

10/10
Hotel in the city center, close to shops and restaurants. Room spacious, modern decor. Bed comfortable. Bathroom with towels and hot water. Breakfast included, simple but good. Staff helpful, spoke English sometimes. Location easy to find, safe area. Parking available nearby free or paid. Quiet at night despite busy street outside

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Frequently Asked Questions (FAQ)

Check-in starts at 14:00 and check-out is by 12:00.
Yes, guests have access to the Internet.
Yes, Alanda Hotel has a pool.
The property is not fully adapted for children, but is welcoming to all.
Yes, the property offers various dining options. See the Amenities tab.
Yes, our guests are welcome to use the bar located on the property.
Yes, we offer fax and photocopying services for our guests.
Yes, cleaning services at our property are carried out by a professional cleaning company.
Of course, we can provide an invoice for your stay upon request.

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